McDonald's

3.5
1734 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
110 W Mcelroy, Stillwater, OK
74076, United States

Hours

Reviews

3.5
1,734 reviews
5 stars
556
4 stars
393
3 stars
349
2 stars
154
1 star
282

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and food not prepared as requested.

Customer Service

Feedback on customer service was mixed; some praised friendly staff while others noted rudeness and poor management.

Food Quality

Numerous reviews mentioned cold or undercooked food, as well as hygiene concerns, including foreign objects found in meals.

Wait Times

Customers frequently complained about long wait times for food, both in the drive-thru and inside the restaurant.

Cleanliness

Several reviews highlighted unsanitary conditions in the dining area and play place, indicating a need for better maintenance.
  • CH
    Courtney Herron
    Dec 30, 2025
    1.0
    All their concentration is on the drive thru and thats it. You walk in and theres no one up front. The kiosk wouldn't do electronic payments, its also out of paper so you can't take the receipt to go pay up front. Had to wait for someone to be available to then pay, they looked it up thankfully. The kids area is absolutely disgusting. And mostly every table in the place. The trash is over flowing. I was there a while and it was never changed. There's food all over the floor. Theres spills and an entire tray of food up on the play area and the kids are saying how gross it is in there. Always disappointed when I come here.
  • LB
    Layla Borquez
    Dec 27, 2025
    1.0
    My food was cold by the time I got it the customer service was horrible the manger on duty after MESSING UP MY ORDER not once but twice had the audacity to tell me “I don’t know what to tell you” would not recommend on top of all of that I found a hair in my food where is the hygiene in this place it’s absolutely disgusting I walked to the front counter and stood there looking stupid as people walk by me no one wanted to address me standing there the lobby looked disgusting McDonald’s really needs to step it up definitely going to be contacting corporate I’ve worked in plenty of fast food places and never once had a attitude with a customer because I messed up their order your employees need to be properly trained on customers service didn’t even eat my food threw it away what a waste.
  • DW
    Destiny Wells
    Dec 16, 2025
    3.0
    Not too bad, definitely check your food before you leave! There are some Friendly employees, that are willing to help fix any problem you have with your food.
  • AA
    Aspen
    Dec 16, 2025
    5.0
    The food came out at a reasonable time and was good. Nothing to complain about. The atmosphere was good, it was all decorated for the holidays. The employees seemed rushed because they had a lot of orders but they still answered everyone with kindness.
  • AC
    ary carter
    Dec 7, 2025
    3.0
    Manager Lucas is the only reason for 3 stars! All of our order was cold and wrong. Lucas was willing to listen to us and resolved the problem. This guy deserves a raise lol!

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Stillwater, OK?

This McDonald's location is open 24 hours every day, with drive-thru service available 24/7 and delivery service from 5:00 AM to 3:59 AM.

Does McDonald's Stillwater offer delivery and what are the delivery options?

Yes, McDonald's Stillwater offers delivery, including curbside pickup, same day delivery, and no-contact delivery options.