Customers frequently reported poor service, including rude staff, incorrect orders, and long wait times.
Food Quality
While some customers enjoyed the sandwiches, many complained about inconsistent quality, including undercooked bread and missing ingredients.
Management Problems
Several reviews highlighted issues with management, including being short-staffed and unresponsive to customer complaints.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
Delivery Concerns
Multiple customers experienced issues with delivery, including missing items and long wait times.
CA
Chz Alejaundro
Feb 11, 2026
3.0
You can tell the owner neglects this location, something is always broken. The fountain drink machine in the front hasn't worked in over a year. Staff is great tho
MB
Mary B
Feb 2, 2026
3.0
Last few times have been very disappointing. I love the sliced wheat bread but at least the last 3 trips the bread was not raised(yeast). Bread was chewy (underdone)and sandwich was the size of a typical half sandwich.
LW
Lauren Wiley
Nov 21, 2025
4.0
Thank you for working hard to make this spot the JJ sandwich it was a few years ago! Yum!
KS
Kate Squire
Oct 18, 2025
5.0
Workers were very friendly and got my food fast. I am totally going back
AT
Allie Terantino
Sep 24, 2025
1.0
The workers were absolutely disgustingly mannered. I have never seen such a sloppily made sandwich, and I found a hair in my food. By the way, they do not have banana peppers, they will throw miscellaneous peppers on your sandwich and call it a day.