Business Details
About
Mexican Restaurant
Chipotle OSU-Stillwater is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
4.0
702 reviews
5 stars
380
4 stars
146
3 stars
68
2 stars
29
1 star
79
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently reported issues with food temperature, portion sizes, and food quality, including complaints about lukewarm meat and burnt items.
Customer Service
Many reviews highlighted poor customer service, including rude staff, lack of assistance, and unhelpful responses to complaints.
Cleanliness
Numerous customers noted that the restaurant was often dirty, with unclean tables and a messy dining area.
Availability of Items
Several reviews mentioned that the location frequently ran out of popular items, impacting customer satisfaction.
Speed of Service
While some customers appreciated the quick service, others reported long wait times and disorganization during busy hours.
- RPRand PaulDec 6, 20252.0This location doesn’t know how to wrap a burrito.
- KDKennedy DixonDec 4, 20251.0I always order the same thing and when I opened my bag this is how I found my bowl. They barely put my bowl together and you think this is ok to serve to people.
- PDPaizley DuttonDec 1, 20251.0I went to Chipotle today and I got my usual the beef barbacoa bowl I sat down immediately to eat it and the meat was lukewarm at best I also asked for extra protein and received a single portion if that but still had to pay for extra! I went up to the front counter and the lady said that there was nothing she could do and that her manager was in a meeting then she said “sorry we don’t have microwaves” and said she can’t do anything! I’m disappointed with the food and especially the customer service! I think they prioritized online orders over in person!
- ADAmy DuttonDec 1, 20251.0VERY DISAPPOINTED!! Ordered my favorite beef Barbacoa bowl sat down immediately and the meat was lukewarm at best I've never had this problem at any other Chipotle! I thought they would make it right but the employee told me the manager was in a meeting and that there was nothing she could do about it! She checked the warmer and stated that it was on and then she said "sorry we don't have a microwave so there's nothing I can do"! What happend to customer service?
- GQgabby quintanillaNov 18, 20252.0Usually love going to chipotle but recently this location has “run out of everything way before closing time.” Also people who are serving food look like they dont want to be there and have an attitude, not my fault you chose that job.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill OSU-Stillwater serve?
Chipotle OSU-Stillwater offers a customizable menu with burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced, wholesome ingredients.
What are the operating hours of Chipotle Mexican Grill OSU-Stillwater?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle OSU-Stillwater offer pickup and delivery services?
Yes, they provide both in-store pickup and delivery options.
Where is Chipotle Mexican Grill OSU-Stillwater located?
It is located at 415 E Hall Of Fame Ave, Stillwater, OK 74075, across from the Fairfield Inn & Suites Hotel.
How can I order online from Chipotle OSU-Stillwater?
You can order online through their website at https://order.chipotle.com/ or via their mobile app available on the App Store.
What payment methods does Chipotle OSU-Stillwater accept?
They accept credit cards and offer gift cards as well.
Is Chipotle OSU-Stillwater welcoming to the LGBTQ+ community?
Yes, Chipotle welcomes LGBTQ+ individuals and is recognized for its inclusivity.
What nearby hotels can Chipotle customers consider for accommodation?
Nearby hotels include Fairfield Inn & Suites Stillwater, Microtel Inn & Suites by Wyndham Stillwater, and Spark by Hilton Stillwater, which are convenient for guests planning to dine at Chipotle.
Are there any nearby medical facilities near Chipotle OSU-Stillwater?
Yes, DaVita Stillwater Dialysis Center and Stillwater VA Clinic are nearby for medical services.
What nearby attractions can customers enjoy before or after visiting Chipotle?
Customers can visit the OSU Botanical Gardens, Stillwater, a nearby botanical garden ideal for relaxation and recreation.