Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Customers reported inconsistent food quality, with some enjoying the roast beef and others finding it tough or cold.
Service Issues
Multiple reviews highlighted poor customer service, including rude staff and long wait times.
Cleanliness
Several customers noted unsanitary conditions in the dining area and bathrooms.
Value for Money
Some customers felt the prices were high for the portion sizes and quality of food.
Positive Experiences
Despite the negatives, many customers praised the friendly staff and enjoyed specific menu items like the curly fries and roast beef sandwiches.
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Wilbur Warthog
Dec 8, 2025
5.0
These roast beef sandwiches cure all diseases and other minor ailments. Can't sleep? Eat at Arby's. Can't cast all your spells at DND night, eat at Arby's. If your cat doesn't respect you anymore then eat at Arby's. Do ghosts bother you when you're trying to drop a deuce? You know what to do. Arby's has solved all my problems.
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Richard Wiltse
Nov 12, 2025
5.0
Great food and service. New steak pieces bowl was great;
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wdaaaa1
Oct 28, 2025
5.0
Great food. Very fast service. Courteous employees. Good dining experience.
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Zero Tix
Sep 23, 2025
1.0
Called to do a pickup order. They said yeah, passed me to someone else. I told them what I wanted. They repeated it back then laughed at me and hung up. I havnt had Arby's sense I was a kid thought I wanted to try it again. Guess not learn basic customer service skills please.
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Wanda Hill
Sep 9, 2025
3.0
We ordered delivery the food was great still hot when we received it. However we ordered extra Arby's sauce and didn't get any not even the one that was supposed to come with the meal.we didn't receive napkins or spoons for our shakes either. The delivery guy was great he was friendly and took good care of our order.