Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
While many customers enjoyed the food, there were several complaints about the freshness and quality of items like fries and sandwiches.
Service Issues
Numerous reviews highlighted poor customer service experiences, including rude staff and long wait times.
Cleanliness
Several customers reported unsanitary conditions in the dining area and bathrooms, indicating a need for better cleanliness standards.
Value for Money
Customers appreciated the value of certain deals, but some felt that prices were high for the portion sizes and quality received.
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Jesse & Shayla Nabors
Feb 22, 2026
1.0
I asked for TWELVE packets of ketchup & mayo & honey mustard.
I got ZERO sauces.
I just got out of a surgery. All I wanted was my curly fries and SAUCES.
CC
carlee
Feb 16, 2026
1.0
food was great, but the aftermath i could do without. after eating a sandwich from here, i’ve dealt with some of the WORST food poisoning i’ve ever had. i spent Valentine’s day in the hospital throwing up so much. idk if it was just a bad day or what, but the fact that im throwing up so much and im so violently dehydrated from throwing up that i had to go to the ER, not a very good thing.
AE
Alex Evans
Feb 10, 2026
3.0
The girl at the drive thru was very short and they didnt even give me the au jus for the French dip and Swiss. Kinda but hurt about that. It kinda makes the sandwich with that dip. Other than that the food was great!
WW
Wilbur Warthog
Dec 8, 2025
5.0
These roast beef sandwiches cure all diseases and other minor ailments. Can't sleep? Eat at Arby's. Can't cast all your spells at DND night, eat at Arby's. If your cat doesn't respect you anymore then eat at Arby's. Do ghosts bother you when you're trying to drop a deuce? You know what to do. Arby's has solved all my problems.
RW
Richard Wiltse
Nov 12, 2025
5.0
Great food and service. New steak pieces bowl was great;