McDonald's

Reviews

• PS

  penny sousa

  4 days ago
  5.0
  Drive thru. Always friendly
• LL

  Linea

  Dec 8, 2025
  1.0
  Worst McDonalds I have ever been to. they are using the fact that they are the only McDonalds in the area to overcharge for everything. Their meals are $3 more than any other McDonalds in Tulsa and their shareable BigMac meal is $8.5 more compared to the one in Tulsa! On top of the price, every time I ate here there was some kind of issue. Last time it was extremly dry Big Mac that was 100% premade in advance with no Big Mac sauce (It was in the middle of the day, they were not busy). Time before that extremly rude and unplesant red headed manager that wanted to charge extra for sauce while she lets her friends get in and take it themselves. I have been eating here for the past few months only because of the distance but now I drive extra 10 minutes to get my food properly made.
• TB

  tyler brown

  Dec 7, 2025
  1.0
  I’ve been going to the Skiatook McDonald’s for over 20 years, and my experiences over the last few weeks have been extremely disappointing. A few weeks ago, my order was completely wrong. Today, I decided to give them another chance because my kids wanted McDonald’s—and things were even worse. I ordered two Quarter Pounder meals, and both drinks tasted off and the fries were cold. I also got two Happy Meals. My daughter’s was passable aside from cold fries, but my son’s Happy Meal didn’t include the nuggets at all—just fries. Because this was the second time recently that my order was wrong—and because I had already had to drive back once before to fix a mistake—I called the store and requested a refund and a replacement meal. I felt that was fair considering the repeated issues and the extra time, gas, and money these mistakes were costing me. I spoke first with Josh, who said he was a manager. He was rude, dismissive, and talked down to me. Instead of trying to fix the problem, he refused to help and hung up on me, even though I wasn’t using profanity or being threatening in any way. I called back and spoke with Ashley, who also identified herself as a manager. She initially seemed willing to help, but after Josh yelled instructions in the background, she changed her response completely and told me they wouldn’t do anything either. Having two managers treat a long-time customer this way—especially when the errors were on the restaurant’s end—is unacceptable. Mistakes happen, but the unprofessionalism, the refusal to correct the situation, and the lack of basic customer service were shocking. I genuinely hope the owners or corporate address this, because after two decades of loyalty, I’ve never experienced service this poor at this location. Customers deserve better.
• SC

  Shelley Chandler

  Nov 24, 2025
  5.0
  The food was great and the service was impeccable! I am currently on a knee scooter and staff were so nice, holding doors, refilling my cup; etc. Very pleased with the way this McDonald's is run!!
• ZZ

  Zet

  Nov 15, 2025
  1.0
  red headed manager with no teeth lets her friends in plain clothes get in and take sauce on their own but when i ask for extra sauce she says she has to charge me.. its free on the app why would she charge me in person? she ruined my dinner with her attitude that was not needed at all.. i eat there almost weekly..

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