Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customer service is often praised for being friendly and polite, but there are frequent complaints about order accuracy and long wait times.
Food Freshness
Food quality is inconsistent; while some customers report hot and fresh meals, others receive cold or poorly prepared items.
Cleanliness
The cleanliness of the restaurant is a concern, with multiple reports of dirty tables and unsanitary conditions.
Management Issues
There are calls for better management and staffing, as many customers experience delays and order mistakes.
Drive-Thru Efficiency
The drive-thru service is often slow, with customers reporting long wait times and incorrect orders.
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Zet
Nov 15, 2025
1.0
red headed manager with no teeth lets her friends in plain clothes get in and take sauce on their own but when i ask for extra sauce she says she has to charge me.. its free on the app why would she charge me in person? she ruined my dinner with her attitude that was not needed at all.. i eat there almost weekly..
JW
Jimmy Williams
Nov 14, 2025
1.0
Very disappointed in the service at this location in skiatook. Really hope the manager Michelle and the general manager Emma reevaluate how they operate their customer service
GJ
Greg Joens
Nov 14, 2025
5.0
I have been to many McDonald's restaurants all over the country and I can say this was one of the cleanest, nicest locations I have seen. The self serving computers worked great, although I still believe in human interaction. The employees were fast and super nice. One lady even winked and smiled with her southern hospitality. It was very sweet. McDonald's in Skiatook, Oklahoma, keep up the great service!!! 🍔 🍟 🍦🥤