Whataburger

4.0
2896 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
4836 N KICKAPOO AVE, SHAWNEE, OK
74804, United States

Hours

Reviews

4.0
2,837 reviews
5 stars
1,432
4 stars
665
3 stars
306
2 stars
144
1 star
290

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow service and long wait times, particularly during late-night hours.

Food Quality

While some customers praised the food quality, others experienced issues with incorrect orders and cold food.

Staff Attitude

Feedback varied on staff friendliness, with some praising the service while others reported rudeness from management.

Cleanliness

The cleanliness of the restaurant received mixed reviews, with some noting improvements while others reported dirty conditions.
  • JP
    Jeff P
    4 days ago
    5.0
    Good eats good staff good clean location 👌
  • JS
    Josh Sunderland
    Jan 1, 2026
    1.0
    Every time we visit this store late at night we get the worse products. I don't suffer quietly and why I'm spending $50 to $60 a visit I expect great service and great food. We work over nights and always so busy this has been our go to place. After last night I will not every spend my money in that store again. Yes I have had many orders replaced and tried to get it remade last night. The on duty manager was very rude in that. We talked to the operating partner candice and said we replace 90% of our orders. I spend min $150 a week their and they don't replace no where near that amount. But if my food is wrong and I have to take my time and my gas to get my stuff replaced you are going to replace my whole ticket. Last night we couldn't even eat our breakfast that was order didn't even get the shirt or butter. Didn't get the dipping sauce for the other items hash browns was way over cooked the hamburger that had added had very few nasty lettuce and a horrible pice of tomatoes. My sons patty melt was just thrown together and barley anything on it. The chicken. Strip sandwich has nasty hard bacon that couldn't be chewed and very sloppy and thrown together. I never asked for a refund or replacement this time cause we decided at this point I'll give my money to IHOP but to be as rude as she was and claiming they replace all my orders is crazy. This store needs new management and a new operating partner cause she hasn't fixed a single problem. I will not ever go back to this location and have suck a bad taste for what a burger I don't think I'll ever go to any one of their locations.
  • CS
    Chloe Sturgell
    Dec 30, 2025
    1.0
    Don’t have a changing table in the men’s or womens bathroom so I had to change my child’s poopy diaper in the dining area with several people since it was too cold to change him outside in the car. Was told they aren’t “allowed” to have changing tables.
  • GF
    Gabriel F
    Dec 18, 2025
    5.0
    Great food, I've never had a bad meal at this location. We go early in the morning around 2am to 4am for dinner on payday and the staff are still friendly.
  • CM
    Carilyn Martinez
    Nov 30, 2025
    1.0
    I've passed on writing a bad review for this Wataburger, because I wanted to give them a chance, but this time was just too bad to let slide. The only thing this Wataburger is good at is making food. We have tried drive thru, curbside, and this time we went for pick up at the counter. No matter how far in advance we order online, we still have to wait an absurd amount of time for our food. This time, we knew it would take a while, so we purposely ordered 25 minutes before we were planning on getting there. When my husband asked about our order, not only were they not sure where it was, but he was met with rude side-eye from the manager on duty. When they gave us our food, they stacked it in such a way, that the fries fell out before my husband was able to grab the bag. So we had to wait on new fries. Then, when we checked the bag, they had completely forgotten our onion rings. Which, when my husband told the manager, was met with another rude side-eye. Then we had to wait for the onion rings. I'll take long waits if the staff is nice, but this was hands down the worst experience I've had at this Wataburger.

Frequently Asked Questions About Whataburger

What are the operating hours for Whataburger in Shawnee, OK?

Whataburger is open 24 hours a day, 7 days a week, but holiday hours might differ.

Does Whataburger in Shawnee offer curbside pickup and delivery services?

Yes, this Whataburger location offers both curbside pickup and delivery services.