Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Shawnee, OK. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 450 N. Harrison for the ultimate SONIC experience!
Location
Hours
Reviews
3.6
1,452 reviews
5 stars
551
4 stars
313
3 stars
252
2 stars
131
1 star
205
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with reports of rude staff and unprofessional interactions.
Wait Times
Many customers experienced long wait times for orders, both in the drive-thru and at the kiosk, often exceeding 20 minutes.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted, leading to customer frustration.
Food Quality
While some customers enjoyed the food, there were significant complaints about food being served cold, burnt, or not as ordered.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty parking lots and unclean food preparation areas.
- KYKj YoungDec 24, 20251.0If your stall is out of order you need to have more than just a tiny sticker over the button. You need something able to spot before you pull in. Food was okay, about what you would expect of Sonic. However the service was horrible the lady taking my order kept interrupting and being rude. Even the car up was rude. Read the complete wrong order, I corrected her and she handed me the same bag and looked at me stupid. I’m not sure if she looked at the wrong recipe or got it mixed up. Waited over 30 minutes for 2 meals. Would not recommended when there’s 2 other locations much better in town
- TTTabithaNov 17, 20253.0Every time I come here(my third time now), and I only come for drinks for my team 2-3 people, it takes over 15-20 mins. I get some days it can be busy but 2/3 times i was practically the only car in the parking lot. This is crazy. Currently making this whole past 15 mins after ordering my drinks.
- SMSonya MorganNov 14, 20251.0Walk up speakers don't work, two of drive up ones don't work. If you press a working one NOBODY RESPONDS BUT people standing around doing nothing twice this happened, horrible customer service
- VSVanessa SiddowayNov 1, 20254.0Food quality is on par, but I have to give this location less than 5 stars. The wait times for your orders on site and in the drivethru are really long due to this locations issues with understaffed shifts and/or lack of reliable employees. My advice is to order ahead of time on the app or online to attempt to counter the 20 to 30 min waits I've experienced here personally.
- MMMichael MaxonOct 13, 20252.0Night shift people are terrible here. They won't answer the button and just leave you hanging and if they do answer they are rude! Literally 2 cars there and they wouldn't take my order tonight so I just left! I drive a diesel and don't use the drive thru.