Dutch Bros Coffee

4.5
301 reviews

About

Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.

Location

Dutch Bros Coffee
188 Shawnee Mall Dr., Shawnee, OK
74804, United States

Hours

Reviews

4.5
301 reviews
5 stars
235
4 stars
24
3 stars
12
2 stars
7
1 star
23

What are people saying?

AI-generated from recent customer reviews

Coffee Quality

Customers consistently praised the coffee, highlighting its great taste and variety of options.

Customer Service

Many reviews noted the friendly and helpful staff, with specific mentions of individual employees who enhanced the experience.

Wait Times

Several customers expressed frustration with long wait times, particularly in the drive-thru, with some reporting waits of over 30 minutes.

Order Accuracy

While many customers received their orders correctly, there were multiple complaints about incorrect orders and delays in service.

Atmosphere

The overall atmosphere was described as cheerful and positive, contributing to a pleasant customer experience.
  • RM
    Rylee M
    2 days ago
    5.0
    Been coming up here a lot more often most times around 5am other times randomly throughout the days. Every time I've been up here the staff have always been giving vibes and providing a good atmosphere. -Extremely friendly -Huge variety of drinks ranging from coffee, tea, etc. -For Non-Dairy products I believe they have almond, oat, and not 100% on this last one but I think coconut as non-dairy options
  • LM
    Lindsey Mecklem
    6 days ago
    5.0
    Kelbi is the best! Thank you for your amazing customer service tonight through the drive-thru . Dutch bros hot coco is the best!
  • JM
    James Mills
    Nov 10, 2025
    5.0
    Love going to this place. Everyone is so very nice and happy to help. And they are poppin because of it. But still fairly quick even though they get busy. This is my #1 favorite Dutch Bros I've ever been to. And happens to be the closest one to me. They just got awesome Vibes going on. Thats all I can say. They need to be recognized. šŸ‘ŠšŸ§‹ā˜•ļø
  • EM
    E.Kristine M
    Oct 22, 2025
    1.0
    The last few weeks you will wait in line for 25 mins its never been this way
  • MW
    McKala Williams
    Oct 3, 2025
    5.0
    I come here frequently and always get a white coffee cookie breve. Since the first time I tried white coffee I have not been able to switch back to regular coffee. Fun fact, white coffee beans are higher in caffeine than your normal dark/light roast coffee, due to the beans being lightly roasted. It is not for everyone, as it does not taste like coffee. There’s more of a nutty taste, which makes it the perfect pairing for fun flavors like strawberry or banana. It’s the perfect start to the morning or a busy day!! Dutch bros is the only coffee shop here that sells white coffee. Not only do I get an amazing cup of iced coffee each morning that’s makes for a great start to any day, but the service is truly incredible. I love each individual working at our Shawnee location! They are all so friendly and happy. And I love seeing people happy when they’re at work! Coming to Dutch Bro’s in the morning and grabbing my coffee is the highlight of my day!! Everyone at the location is truly amazing. Even on days when my coffee may have been made wrong, the broistia’s are more than happy to correct my drink. I can honestly say I have never had a bad experience here! Dutch Bro’s is my favorite coffee stop in Shawnee!!!! They have the best coffee, and some of the most amazing employees!šŸ©µšŸ¤

Frequently Asked Questions About Dutch Bros Coffee

What sugar-free flavors do you offer?

Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.

What drinks are caffeine-free?

We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!