Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Customers consistently praised the coffee, highlighting its great taste and variety of options.
Customer Service
Many reviews noted the friendly and helpful staff, with specific mentions of individual employees who enhanced the experience.
Wait Times
Several customers expressed frustration with long wait times, particularly in the drive-thru, with some reporting waits of over 30 minutes.
Order Accuracy
While many customers received their orders correctly, there were multiple complaints about incorrect orders and delays in service.
Atmosphere
The overall atmosphere was described as cheerful and positive, contributing to a pleasant customer experience.
RM
Rylee M
2 days ago
5.0
Been coming up here a lot more often most times around 5am other times randomly throughout the days.
Every time I've been up here the staff have always been giving vibes and providing a good atmosphere.
-Extremely friendly
-Huge variety of drinks ranging from coffee, tea, etc.
-For Non-Dairy products I believe they have almond, oat, and not 100% on this last one but I think coconut as non-dairy options
LM
Lindsey Mecklem
6 days ago
5.0
Kelbi is the best! Thank you for your amazing customer service tonight through the drive-thru . Dutch bros hot coco is the best!
JM
James Mills
Nov 10, 2025
5.0
Love going to this place. Everyone is so very nice and happy to help. And they are poppin because of it. But still fairly quick even though they get busy. This is my #1 favorite Dutch Bros I've ever been to. And happens to be the closest one to me. They just got awesome Vibes going on. Thats all I can say. They need to be recognized. šš§āļø
EM
E.Kristine M
Oct 22, 2025
1.0
The last few weeks you will wait in line for 25 mins its never been this way
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
Weād love to celebrate your birthday with you! Download the Dutch Bros⢠app to receive a free drink reward on your birthday! If you donāt have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch FreezeĀ® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-HotsĀ®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops donāt have phonesāwe'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we canāt wait to celebrate with you!
Can I purchase Dutchwear apparel?
Weāve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means weāre stepping away from offering DutchWear to our customers. Youāll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
Weāre not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
Itās easy! Collect 3 points for each dollar you spend at a shop, and thereās no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and youāll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way youād like!
Can I place my drink order over the phone?
We arenāt able to take drink orders over the phone, but weāre excited to serve you! Donāt let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What types of drinks can I find at Dutch Bros Coffee?
Dutch Bros Coffee offers a wide range of drinks including killer coffees, epic espresso drinks like mochas, lattes, breves, caffeine-free hot cocoa, shakes, smoothies, sparkling sodas, lemonades, and energy drinks called Rebels.
Are there any sugar-free flavor options available?
Yes, Dutch Bros offers sugar-free flavors such as white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, Irish cream, seasonal peppermint, coconut, raspberry, peach, and strawberry.
Can I get a free drink on my birthday at Dutch Bros?
Yes, by downloading the Dutch Bros app, you receive a free drink reward on your birthday. If you donāt have the app, just let your broista know!
What forms of payment does Dutch Bros Coffee accept?
Dutch Bros accepts cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Acceptance of personal checks varies by location.
Does Dutch Bros Coffee offer delivery services?
Dutch Bros itself does not offer delivery; however, some third-party services may provide delivery options. The company encourages visiting their locations for the best quality and experience.
What are the business hours for the Dutch Bros Coffee at 188 Shawnee Mall Dr.?
The Shawnee location is open Monday through Thursday and Sunday from 5:00 AM to 10:00 PM, and on Friday and Saturday from 5:00 AM to 11:00 PM.
Where is Dutch Bros Coffee located in Shawnee, OK?
Dutch Bros Coffee is located at 188 Shawnee Mall Dr., Shawnee, OK 74804, United States.
Are there any popular restaurants nearby Dutch Bros Coffee at Shawnee Mall?
Yes, nearby you can find places like The Garage Burgers & Beer, Panda Express, Buffalo Wild Wings, and Cracker Barrel Old Country Store, perfect spots to grab a meal before or after your coffee visit.
Can I combine a coffee visit with some shopping near Dutch Bros Coffee?
Absolutely! Dutch Bros Coffee at Shawnee Mall is close to several shopping destinations including Kohl's, Old Navy Shawnee Mall, Ross Dress for Less, and Five Below, making it convenient to enjoy coffee while shopping.
What nearby services can help if I need medical or beauty treatments near Dutch Bros Coffee?
Nearby, you can access Valir Physical Therapy, Family Dental of Shawnee, LA Nails and Day Spa, SMARTSTYLE hair salon, and Regal Nails, Salon & Spa for health and beauty services near Dutch Bros Coffee.