Arby's

3.9
1076 reviews
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Business Details

1801 N Kickapoo Ave, Shawnee, OK
74804, United States
(405) 275-0736
http://www.arbys.com/locations/us/ok/shawnee/1801-n-kickapoo-ave/store-710
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1801 N Kickapoo Ave, Shawnee, OK
74804, United States

Hours

Reviews

3.9
1,076 reviews
5 stars
446
4 stars
279
3 stars
202
2 stars
65
1 star
84

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, especially in the drive-thru, with long wait times and incorrect orders being common issues.

Food Quality

While some customers enjoyed the food, there were numerous complaints about cold, old, or poorly prepared items.

Staff Attitude

Feedback on staff was mixed; some praised their friendliness and helpfulness, while others noted rudeness and a lack of care for customer satisfaction.

Cleanliness

The cleanliness of the dining area was often criticized, with many customers noting dirty tables and unpleasant odors.
  • CB
    Cin Brindle
    Jan 2, 2026
    5.0
    This location was good. Friendly service and good food
  • AB
    April Bajcar
    Dec 20, 2025
    5.0
    The food was fresh and fast. Service was great and the place was clean.
  • RF
    Renee Foulks
    Nov 8, 2025
    5.0
    Exactly what I ordered.
  • TW
    Tammy Wilson
    Nov 2, 2025
    1.0
    The food was horrible, the little lady who waited on us was really sweet. But I dont know what was going on in the kitchen the food was sloppy and nasty. WILL NOT BE GOING BACK ANY TIME SOON!!!😖
  • GR
    George Reither
    Oct 10, 2025
    3.0
    If you can't staff this place properly, shut it down. There's another Arby's around the corner, focus on that one. It's the customers who are suffering, having to wait in the drive thru for 15 min and another 5 min when you get to the window.
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