Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customer service experiences varied widely, with some praising friendly staff while others reported rude or unhelpful interactions.
Food Quality
Food quality was inconsistent, with reports of cold, stale, or incorrect orders, alongside some positive mentions of hot and well-prepared meals.
Cleanliness
The cleanliness of the restaurant was frequently criticized, with many customers noting dirty tables, floors, and restrooms.
Speed of Service
Service speed was a common complaint, with many customers experiencing long wait times, especially during peak hours.
Management Issues
Several reviews pointed to poor management practices, including unmotivated staff and lack of oversight leading to operational inefficiencies.
JW
John Wilkins
Oct 31, 2025
1.0
Order a mc double with onion and cheese it only had one little piece of onion
SS
Stephaniet
Oct 20, 2025
4.0
The young lady that took my order was so very nice, and courteous.
AA
americanflygirl
Oct 18, 2025
1.0
Horrible! Cold cold cold! Do better McDonalds!!
JG
Joe G
Sep 25, 2025
5.0
I got a large frapacino and a large fry, perfect driving snack. The lady that helped me was very nice and friendly.
The frapacino was great but the fresh wasn't fresh or very warm.
The inside was clean and looked good.
Received the order fast.
LP
Louis Penrice
Sep 7, 2025
1.0
Drink was just carbonated water, no syrup. Forgot a double bacon quarter pounder. Lady at food window was miserable and unhelpful. 0/10