Sonic Drive-In

3.3
1603 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Sapulpa, OK. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1034 E. Dewey for the ultimate SONIC experience!

Location

Sonic Drive-In
1034 E. Dewey, Sapulpa, OK
74066, United States

Hours

Reviews

3.3
1,603 reviews
5 stars
532
4 stars
315
3 stars
259
2 stars
132
1 star
365

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times for their orders, often exceeding 30 minutes, even for simple requests.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food, leading to customer frustration.

Food Quality

Several customers mentioned that the food was often cold, poorly prepared, or tasted off, with specific complaints about undercooked items.

Customer Service

Feedback indicated a lack of professionalism and rudeness from staff, with some customers feeling ignored or treated poorly.

Facility Condition

Some reviews noted that the facility appeared to be in poor condition, with inoperable order stalls and cleanliness issues.
  • JG
    JSRh1no Gaming
    Dec 20, 2025
    1.0
    This might be the worst Sonic Ive ever been to. One time I waited my entire lunch break just to order a Dirty Dr. Pepper and had to leave because they were to busy to take my order. Then just the other day I bought $40 worth of food for me and my coworkers. We ate the food, it was ok, and then one of my coworkers found hair in her DRINK. How do you get hair in a drink and there was a lot of it. Mind you we already ate this food. So we called up there to see what could be done. All they offered was to replace the drink. Hell no, they should have reimbursed our entire meal. If the hair was in the drink, then there was likely hair in the food. So I will never go back due to their horrible speed, terrible quality control, and their frankly poor handling of the issue. I recomend everyone steer clear of this Sonic.
  • HC
    Heather Cook
    Dec 5, 2025
    1.0
    Second time there, and both times we were disappointed. Order was wrong both times, and the drinks this time tasted weird. We're not trying a third.
  • PI
    PapaWolf (IamPapaWolf)
    Dec 3, 2025
    1.0
    I love the service here they don't listen to their customers they try to hear me a 44 Oz half full and when I asked for sauce they were trying to charge me 10 cents of sauce when I told him I want the sauce to charge me for it they wanted to argue with me and say that it's going to be 10 cents each and I told him I just said charge me they don't listen to their customers
  • KS
    Kylie Shockley
    Nov 28, 2025
    3.0
    Nice clean well thought out lot. We had a super simple order and it was fine
  • SC
    Shana Colby
    Nov 16, 2025
    1.0
    Ordered 2 drinks on the app. Checked in on the app at 318 and it was 345 when our 2 drinks came out. We ordered a large coke zero and a strawberry slush. And it was full price. $8.51 for 2 drinks! That's ridiculous. When you order from the app its supposed to be automatically half off anytime. The wait time is ridiculous. Called the store and talked to a Roger who's the manager. Will be calling corporate in Oklahoma city to file a complaint. It should NOT take 30 minutes for 2 drinks.