Service Speed
Customers consistently reported extremely long wait times for their orders, often exceeding 30 minutes, even for simple requests.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food, leading to customer frustration.
Food Quality
Several customers mentioned that the food was often cold, poorly prepared, or tasted off, with specific complaints about undercooked items.
Customer Service
Feedback indicated a lack of professionalism and rudeness from staff, with some customers feeling ignored or treated poorly.
Facility Condition
Some reviews noted that the facility appeared to be in poor condition, with inoperable order stalls and cleanliness issues.