Sonic Drive-In

Reviews

• DF

  Douglas F

  Feb 24, 2026
  1.0
  Worst Sonic in the area. They don't answer the speakers if you pull into the stall, you'll wait twice as long as anywhere else. The current manager is unprofessional and will call you "man" in every sentence like some form of beach bum. Something is wrong with their order systems, I put in a order on the official sonic website just to arriv to pick it up and they had no record of my order; they blamed me for them not having it even when I had a receipt and the webpage open to prove the order went through. The manager went so far as to tell me I ordered at the wrong location and when I read the address off the receipt she went on to unprofessionally act like she was "going to make it right for me this one time" when, as a customer, I did nothing wrong, as well as chew me, the customer, out for the fact that their drawer would be short if she did her job. When I told her what I ordered she immediately took back the option to "make it right this one time" and told me to go back around and reorder it then call support and get a refund. She spoke to me as if I was doing something wrong even though I proved I had the correct receipt and information. When I told her there's always some problem with this store she straight up told me she didn't care. As a customer it's not my fault if the systems don't work, I had a valid receipt and placed a valid order. They should have upheld the order and filed a discrepancy or contacted support to fix the problem on their end, cause nothing was wrong on my end. Absurd. Terrible location. Sonic Drive-in support line and customer support made things correct and issued me a refund while elevating the situation to support. I'm not sure if I was supposed to stay on the line to talk to support or watch my email for a link to file a complaint with support, so I made have made a mistake there. However the point I'm making on support is that they were nice, polite, and professional without causing me any trouble or arguing on a refund. So good on Sonic on that front.
• CM

  Cameron Miner

  Feb 7, 2026
  1.0
  Sonic as a whole has really taken a turn but since moving to Sapulpa my order has been wrong or messed up every single time I come here. Please save your money and go to ANY other restaurant.
• SM

  Scotty Mays

  Feb 7, 2026
  5.0
  So far we haven't had any problems or bad food from Sonic. We don't go a lot. I do miss some of their food items, one was the chicken strip dinner with Texas toast, white gravy and tots. But, if you like Reeces peanut butter cups, you gotta try Sonics Reeses peanut butter shake, it's really good.
• DO

  Diane Olson

  Feb 5, 2026
  1.0
  I was two bites in to a burger when I realized it didn't taste right. The meat was off and had a weird smell. My SIL stopped mid burger as well and ended up vomiting later. The health department should be notified.
• TM

  Trina Moody

  Jan 21, 2026
  4.0
  Service was quick and polite