McDonald's

3.4
2184 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
16 E Taft, Sapulpa, OK
74066, United States

Hours

Reviews

3.4
2,184 reviews
5 stars
680
4 stars
443
3 stars
449
2 stars
200
1 star
412

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, with long wait times for both drive-thru and dine-in orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor handling of mobile app orders.

Cleanliness

Numerous complaints were made about the cleanliness of the restaurant, including dirty tables, unpleasant odors, and unsanitary conditions.

Staff Attitude

Several customers noted unprofessional behavior from staff, including rudeness and lack of customer service.

Food Quality

Feedback indicated inconsistent food quality, with reports of cold food and incorrect preparation.
  • DR
    Daniel Raffensparger
    2 days ago
    1.0
    hate to say it, but it got worse. this store was at one point somewhat tolerable but today is insanely disappointing. fries were put UPSIDE DOWN, in the bag spilling everywhere, my McCrispy was made a Spicy McCrispy for whatever reason, while also not being on EITHER BUN in the packing. this could all be forgiven if they could make a simple iced coffee taste good, but not once has it tasted good BESIDES when Orlando makes it.
  • JD
    Jessica Doerflinger
    4 days ago
    1.0
    We order delivery food isn’t as good as it used to be the fries were nasty they were old and you could taste the old oil they left a bad aftertaste and lately they don’t put straws in the bag
  • TT
    Tehgan
    Nov 8, 2025
    1.0
    I've ordered food twice that had something not charged - last month, I ordered two burgers and a dr. pepper (don't ask, i don't eat at school so i'm hungry often) - they didn't charge me for one of the burgers, and we asked for the missing burger because we had no clue that it wasn't charged to us - instead of saying "I'm sorry, but you were only charged for one burger," they had us wait in spot #2 for 5-10 minutes. I didn't even get the burger. Today, i asked for one burger, medium fries, and a dr. pepper - they only gave the burger and drink, no fries - because it wasn't charged apparently. Why do they not charge? We said it multiple times, but still didn't get charged.
  • JJ
    John
    Nov 3, 2025
    2.0
    I’m not one to leave bad reviews but I’m not 6 for my last 6 of ordering no cheese and it’s just too much to comprehend. And before anyone says anything, the first few times I just didn’t think it was that difficult but I guess it was. The last few people were picking it up for me and they probably thought there’s no way they would mess it up. Either way.. I’m glad that I just don’t like it instead of lactose intolerant because it could have been a bigger issue.
  • BD
    Beautiful Disaster
    Oct 31, 2025
    1.0
    The red headed manager that wore the devil horns on Halloween night, was definitely playing the part this night... Drive thru order taker was rude, kept calling me "sir" after I corrected him, acted as if doing his job was an inconvenience. Asked for Mac sauce at window & manager was rude as hell & then told me that I could leave if I wanted to be rude because I said something about the employee

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 16 E Taft, Sapulpa, OK?

This McDonald's location is open 24 hours a day, 7 days a week, including holidays.

Is there a drive-through service available at this McDonald's?

Yes, the McDonald's at 16 E Taft offers 24/7 drive-through service.