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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Sand Springs, OK. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 210 S Adams Road for the ultimate SONIC experience!
Customers frequently reported long wait times for their orders, often exceeding 20 minutes, even when the restaurant was not busy.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Food Quality
Several customers expressed dissatisfaction with the quality of food, noting it was often cold, greasy, or poorly prepared.
Customer Service
While some staff were praised for being friendly, many reviews mentioned unprofessional behavior and lack of attention from employees.
TB
Tyrance Billingsley
3 days ago
1.0
The second time we stop there will not be back again the service takes for every we are at the main window now waiting for 25 minutes 5 cars behind us waiting 4 cars took off waiting to long then when person finally came to the window she didn’t know what we ordered terrible drive threw window
AS
Abby Sim
3 days ago
2.0
They mark your order as "on the way" 5-10 minutes before they actually bring it out. They also forget to bring out your order occasionally by doing this.
The worst part about Sonic in general is the inconsistency with their food and drinks. Every time I go to any Sonic, they can never make the food/drinks the same. It doesn't seem to matter when or where you go. It's especially disappointing when you pay extra for a sauce or an add-in and they don't actually put any extra in it. Plus they are always reluctant to remake anything if the order comes out wrong.
The dragon fruit Recharger is good but they keep making it different every time. Most of the time it seems to come out very watered down...disappointing for a $7 drink (route 44 size).
The pretzel with cheese is really good but they make you pay extra for the cheese now...
Used to get the oreo blast until they kept barely putting in any oreos in it. Braums has a much better cookies and cream shake that I would recommend instead.
Everything is an upcharge at sonic. You want extra sauce, a different flavor add in, or even just an ice water...upcharge. the worst part is if you ask for extra sauce or something, a lot of times they forget to put extra in it.
AS
Ammon Slatcher
4 days ago
1.0
Waiting for food took way too long! Don’t come here if in a time crunch. When taking my order, I waited 10 minutes before anyone even spoke back to me to order in the drive thru. I had to repeat multiple times the same order, because they were clearly distracted with something else. Then when I drove around to the window there was a worker sitting next to the window smoking a cigarette. That’s the smell I love to hit my food and my lungs as I go to get fast food. And to top it off they wouldn’t give me my receipt. Never again….
DC
Dee Cole
Jan 13, 2026
4.0
Good customer service, friendly, quick service.
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Tucker Watts
Jan 9, 2026
1.0
This has to be the worse run Sonic I've ever visited. Took 45min to get 3 burger and drink. Told to pull forward in the drive through only to be forgotten and told I need to get back in line to receive my order that is "ready to go". I pull around again annnnnnnnddddd still no food. Watching these highschool kids mindlessly wonder around the kitchen with no supervision is mind numbing. This place is run on the cheap and to the lowest possible caliber to remain open. 3.5 rating is a gold star for this garbage fire
Avoid at all cost.