Service Speed
Customers frequently reported long wait times for their orders, often exceeding 15 minutes, even during non-peak hours.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Food Quality
Several customers expressed dissatisfaction with the quality of food, noting that items were often cold, greasy, or poorly prepared.
Staff Attitude
While some customers praised individual staff members for their friendliness, many others reported rude service and a lack of professionalism.
Pricing Concerns
Customers mentioned rising prices and smaller portion sizes, leading to dissatisfaction with the value for money.