Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews highlighted issues with food quality, such as cold or improperly prepared items, and frequent inventory shortages.
Customer Experience
Several customers expressed frustration with the overall experience, citing unprofessional behavior from employees and a lack of responsiveness to complaints.
Positive Staff Interactions
A few customers praised specific employees, particularly Brad, for providing excellent service and creating a positive atmosphere.
MF
Marjorie falgout
1 day ago
1.0
Very rude terrible customer service and the food is rarely made right
DD
Danny
Feb 13, 2026
1.0
The ketchup was outside of the burger. Out of the 4 I got, 2 of them had ketchup smeared all over the top.
ML
Matthew Ludy
Feb 8, 2026
1.0
This place is trash
Food sucks. They dont no what they are doing. Need a whole new crew at this McDonald's. Everything i go there its a waste of time and money
GT
Ghost Town
Feb 6, 2026
1.0
I ordered at 3am for a burger and some chicken nuggets, they didnt give my order to the driver the first time around, so it got pushed back an hour to 4am, then they told my driver it was breakfast and they couldn't make the order, when i called to get a refund the number attatched was disconnected and didnt work, waste of my time, absolutely ridiculous, not to mention half the time the order is wrong,
MM
Michael McLain
Jan 23, 2026
1.0
I placed an order through the app, and then found out the store was closed. Instead of refunding my money or making good on the order, the employee basically just said, Tough, I can't do anything about it.
I came back in the morning to try and get them to make good on it. I was told it takes 3 days to get refunded and was not offered anything to rectify the situation.