McDonald's

3.2
2836 reviews
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Business Details

99 S State Hwy 97, Sand Springs, OK
74063, United States
(918) 245-2588
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
99 S State Hwy 97, Sand Springs, OK
74063, United States

Hours

Reviews

3.2
2,836 reviews
5 stars
822
4 stars
514
3 stars
544
2 stars
294
1 star
662

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including incorrect orders, rude staff, and long wait times.

Food Quality

Many reviews mentioned issues with food quality, such as cold or burnt items, and missing components in orders.

Staff Recognition

Several customers praised specific employees, particularly Brad, for providing excellent service and a positive experience.

Cleanliness Issues

Multiple reviews highlighted concerns about the cleanliness of the restaurant and food preparation areas.

Inconsistent Experience

Customers noted a wide range of experiences, with some enjoying their visits while others had significant complaints.
  • SA
    Savannah Aderinwale
    2 days ago
    5.0
    Went through drive through and had fast service and out food was hot and fresh.
  • CC
    Celso Ceballos
    Nov 16, 2025
    1.0
    Ordered a quarter pound been waiting in car for 30 minutes just took these pics of the few cars in lot, and also the few in the McDonald's . What ? They are not tending noone , clearly from management to the few lost works have no idea what they are doing . On top of the they took 6000 points I have redeemed for being a customer, and now I have to what an hours for it ?
  • CM
    Cody Miller
    Nov 7, 2025
    1.0
    Food is typical for McDonald’s, but it’s the Worst service you will ever experience, staff are hateful, slow, will converse between themself right in front of you while you are trying to order. I don’t know how this place stays in business it used to be because the food was cheap and you got what you paid for but now it’s not any cheaper than most other fast food serves. Simply a big FAT joke.
  • BW
    Brandon Wickett
    Oct 25, 2025
    1.0
    I ordered a door dash. I never est McDonald's cause I never like it but i wanted to give it another try. I asked for ni lettuce, extra sauce and an extra patty and it had lettuce and no extra patty. I also thought it was suppose to have an extra slice of cheese maybe im wrong tho. Also paid extra for sauce and didn't get what i asked for. I feel like a karen but man i wish this place was better.
  • NM
    Nikole MckHenry
    Oct 22, 2025
    1.0
    This place sucks. Their customer service is poor and all their employees INCLUDING the management really need retraining. They need to fire everyone and get a whole new crew. I just went thru the drive thru and got the mcgriddle meal and AGAIN they forgot my hash brown last time they gave me the wrong sandwich and it's so pathetic how shitty this business is I'd be embarrassed to work here. They just lost my business and my mom's and sisters. Highly recommended to NOT go to!!!! I spend too much money to not get what I paid for.
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Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 99 S State Hwy 97, Sand Springs?

McDonald's at 99 S State Hwy 97, Sand Springs is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-through service?

Yes, this McDonald's location has a drive-through that operates 24/7.