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McDonald's

3.2
(2706 reviews)

Business Details

99 S State Hwy 97, Sand Springs, OK
74063, United States
(918) 245-2588
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
99 S State Hwy 97, Sand Springs, OK
74063, United States

Hours

Reviews

3.2
2,706 reviews
5 stars
772
4 stars
481
3 stars
524
2 stars
289
1 star
640

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews highlighted issues with food quality, such as cold or improperly prepared items, and frequent inventory shortages.

Customer Experience

Several customers expressed frustration with the overall experience, citing unprofessional behavior from employees and a lack of responsiveness to complaints.

Positive Staff Interactions

A few customers praised specific employees, particularly Brad, for providing excellent service and creating a positive atmosphere.
  • MF
    Marjorie falgout
    1 day ago
    1.0
    Very rude terrible customer service and the food is rarely made right
  • DD
    Danny
    Feb 13, 2026
    1.0
    The ketchup was outside of the burger. Out of the 4 I got, 2 of them had ketchup smeared all over the top.
  • ML
    Matthew Ludy
    Feb 8, 2026
    1.0
    This place is trash Food sucks. They dont no what they are doing. Need a whole new crew at this McDonald's. Everything i go there its a waste of time and money
  • GT
    Ghost Town
    Feb 6, 2026
    1.0
    I ordered at 3am for a burger and some chicken nuggets, they didnt give my order to the driver the first time around, so it got pushed back an hour to 4am, then they told my driver it was breakfast and they couldn't make the order, when i called to get a refund the number attatched was disconnected and didnt work, waste of my time, absolutely ridiculous, not to mention half the time the order is wrong,
  • MM
    Michael McLain
    Jan 23, 2026
    1.0
    I placed an order through the app, and then found out the store was closed. Instead of refunding my money or making good on the order, the employee basically just said, Tough, I can't do anything about it. I came back in the morning to try and get them to make good on it. I was told it takes 3 days to get refunded and was not offered anything to rectify the situation.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 99 S State Hwy 97, Sand Springs?

McDonald's at 99 S State Hwy 97, Sand Springs is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-through service?

Yes, this McDonald's location has a drive-through that operates 24/7.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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