Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Service Speed
Customers experienced long wait times for their orders, both in-store and at the drive-thru.
Food Quality
Feedback on food quality was mixed, with some enjoying the taste while others complained about cold or poorly prepared items.
Staff Friendliness
Despite the issues, several reviews highlighted the friendliness and helpfulness of the staff.
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Alishia Smith
4 days ago
3.0
I dash, amd theres times when long waits interfere with tips. Not only was I there on time, I watched orders including another dash order come and go. Friendly people just slow service.
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Lisa Nnewell
Dec 12, 2025
1.0
They just blame each other then do there job makes the digestion horrable
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tarra wells
Dec 5, 2025
2.0
The staff is very friendly so I feel bad for saying this but this Arby's just isn't good. The food is made fresh but almost 70% of the time it's not correct. I will ask for no mayo or tomatoes or something plain but more often than not it will have it on it still. I have a very short lunch break so I usually don't have enough time to wait for them to remake it because they are very busy so the wait it very long. it just feels like throwing away money when I go here. If you have to modify an order make sure you have enough time for them to remake it or you will be wasting your money here.
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Tracy & Gail Hendrix
Nov 12, 2025
4.0
Can't beat the sandwiches from rost beef to steak
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Becca Rudy
Nov 6, 2025
2.0
Food was good. Took a while to get service. Soda was out on our top 2 choices. 2 songs playing over speakers at the same time. Broom lying on the floor.