Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customer service experiences vary widely, with some praising friendly staff while others report rudeness and poor service.
Food Quality
Food quality is inconsistent, with many complaints about cold, soggy, or improperly prepared items.
Cleanliness
The restaurant is noted for its cleanliness, particularly in the dining area and restrooms, although some reviews mention issues with cleanliness during busy times.
Order Accuracy
Numerous customers reported issues with incorrect orders, missing items, and failure to follow special requests.
Wait Times
Customers frequently mention long wait times, especially during busy hours, impacting their overall experience.
JL
Jerry Lucas
Feb 13, 2026
2.0
Worker's worried about there phones and fighting but its Mc Donald's so seems par for the course
AB
Anjelica Broughman
Feb 9, 2026
5.0
So clean and friendly!!!! And if you’re traveling with kids, the play place is immaculate! So clean and lots of open seating with a private bathroom for kids.
SM
S M
Jan 18, 2026
1.0
Drive-through. I asked for no onions, but you still gave me onions. I paid the correct amount, yet my order was wrong.
The burger was dry, and the fries were soggy. This is what happens when workers are underpaid. Will never return.