McDonald's

3.7
1521 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1801 N Broadway, Poteau, OK
74953, United States

Hours

Reviews

3.7
1,521 reviews
5 stars
569
4 stars
354
3 stars
316
2 stars
105
1 star
177

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing dissatisfaction with the service they received.

Order Accuracy

A significant number of customers reported issues with incorrect orders, including missing items and wrong food preparation.

Wait Times

Many customers experienced long wait times for their orders, both in the drive-thru and inside the restaurant.

Food Quality

Several reviews mentioned food being served cold, undercooked, or not meeting expectations, contributing to overall dissatisfaction.

Cleanliness

While some customers noted cleanliness in certain areas, others reported dirty dining spaces and restrooms, indicating inconsistency in maintenance.
  • AH
    Ariana Hawkins
    Nov 13, 2025
    1.0
    Manager was absolutely rude to my sister while she worked there, even in front of me when I went in to say hi a few times. Ya'll have no right to treat your employees like that, it's ridiculous. She just recently quit after working fir not even a month. My food is always good whenever I come through but treat your employees better.
  • BH
    Brian Hart
    Oct 12, 2025
    1.0
    So you're refusing to follow the law on veterans tax exempt got it .
  • BB
    Bryan Bear
    Oct 12, 2025
    2.0
    Order from app as shows items that monopoly pieces come on and then get told they dont come on the item that on the kiosk and app saying it does cashier wad great. But dont advise what not true
  • LM
    Lacey Miller
    Sep 27, 2025
    1.0
    I went there we waited 20 mins for a sweet tea and didn’t even give the right change need to learn how to talk to customers!!
  • WH
    Wiley Higgins
    Sep 25, 2025
    1.0
    Absolutely ridiculous after waiting 21 minutes after being asked to pull to the side. Bought chicken wraps with the chicken in every one of them not done and very doughy. You would figure after spending $30 they would make it right. Tried to call them 5 times no answer. If I could give 0 stars I would.

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location in Poteau, OK?

This McDonald's is open daily from 5:00 AM to 11:00 PM.

What are the drive-thru hours at this McDonald's?

The drive-thru is open every day from 5:00 AM until midnight.