Taco Bell

3.7
986 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 1202 E Prospect Ave in Ponca City. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
1202 E Prospect Ave, Ponca City, OK
74601, United States

Hours

Reviews

3.7
986 reviews
5 stars
412
4 stars
222
3 stars
162
2 stars
73
1 star
117

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times, incorrect orders, and rude staff, leading to a frustrating experience.

Food Quality

While some customers enjoyed the food, others noted that it was often cold, poorly prepared, or missing items.

Cleanliness

Multiple reviews mentioned dirty dining areas and unsanitary conditions, impacting the overall dining experience.

Ordering Experience

The shift to kiosks for ordering was criticized for being confusing and less personal, with some customers preferring traditional ordering methods.

Value Concerns

Customers expressed dissatisfaction with rising prices and decreasing portion sizes, feeling that the value for money was declining.
  • JB
    James Brown
    Nov 17, 2025
    4.0
    Fairly quick service but the last couple times I’ve been there they have forgotten things . This time it was sauces they confirmed was in bag. Last time I had zero napkins . The time before I only got half my order. I get it stuff happens … but every visit ? Food has been good and fresh so I keep coming back
  • DM
    Derek Mller
    Nov 15, 2025
    1.0
    I waited a whopping 30-45 minutes, just to place a small two item order, which was a Grilled Cheese Bean Burrito with NO MEAT and a Black Bean Crunchwrap Supreme. I ordered that Grilled Cheese Bean Burrito with NO MEAT because consuming it makes me VIOLENTLY SICK. this is a serious health issue. They put meat inside the burrito anyway. Since these items are tightly wrapped, you have to trust that the people making the food followed the instructions. I trusted your team to perform the bare minimum. this is a huge failure of basic competence and a severe food safety violation. If your "workers" can't manage the task of reading a clear instruction on an order, especially when it is explicitly tied to a customer's health, you have a huge, systemic problem. Someone with a more serious allergy or intolerance could easily end up in the hospital because of this kind of inexcusable negligence. Do better.
  • SF
    Steve Filler
    Nov 8, 2025
    1.0
    Every table dirty. Food undercooked. Expensive. Skip this location.
  • PO
    Peter O
    Nov 4, 2025
    1.0
    Cold, dismal vibe
  • AB
    Anthony Baker
    Oct 26, 2025
    3.0
    The food is good for what it is,and they have some pretty good deals. I will keep going unless they drastically mess something up or I get terrible customer service but as of now, it's a good place to go food on a budget.

Frequently Asked Questions About Taco Bell

What are the Taco Bell store hours at 1202 E Prospect Ave in Ponca City?

The store is open daily from 9:00 AM to 4:00 AM, except on Friday and Saturday when it closes at 5:00 AM.

Is there a drive-through service available at this Taco Bell location?

Yes, Taco Bell at 1202 E Prospect Ave offers drive-through service with the same hours as the store.