Taco Bell

3.7
990 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 1202 E Prospect Ave in Ponca City. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
1202 E Prospect Ave, Ponca City, OK
74601, United States

Hours

Reviews

3.7
990 reviews
5 stars
412
4 stars
222
3 stars
162
2 stars
74
1 star
120

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and rude staff interactions.

Food Quality

Many reviews highlighted inconsistent food quality, including cold items, missing ingredients, and hygiene concerns.

Cleanliness

The restaurant was often described as dirty, with unclean tables and poor overall hygiene.

Portion Sizes

Several customers noted that portion sizes have decreased while prices have increased, leading to dissatisfaction.

Positive Experiences

Despite the negative feedback, some customers enjoyed the food and had positive interactions with staff during late-night visits.
  • JG
    James Gibson
    Dec 22, 2025
    1.0
    Pointless to do a mobile order for the drive through; as they will proceed to take multiple orders from the other lane before they check you in. We had to drive up without being greeted because we were about to witness a third car get their order taken while we waited at the mobile lane speaker.
  • WS
    Wolf Sweeney
    Dec 12, 2025
    1.0
    Order extra meat or meats in general.You just don't get them but you pay for it 12/12/25
  • AJ
    Amber James
    Dec 9, 2025
    1.0
    "This visit was extremely disappointing and concerning. I spent over $50 and received an incomplete order, including only half a box of Doritos Locos tacos. More alarmingly, the food quality and hygiene were unacceptable. My Mexican Pizza contained hair, and the chicken quesadilla was missing the sauce and barely had any chicken. The staff's lack of attention and perceived rudeness compounded the negative experience. I strongly urge management to address their food preparation standards, particularly regarding hair restraints, as I believe I identified the source of contamination
  • KM
    Kim McChristian
    Nov 24, 2025
    2.0
    Portion size of the chili cheese burrito has gotten significantly smaller over time. Love the taste of it, but the size, when compared to other Taco Bells, is significantly smaller than it should be. The last couple of times the filling was less than that of a taco, with a tortilla wrapped nicely, so it appeared larger.
  • DM
    Derek Mller
    Nov 15, 2025
    1.0
    I waited a whopping 30-45 minutes, just to place a small two item order, which was a Grilled Cheese Bean Burrito with NO MEAT and a Black Bean Crunchwrap Supreme. I ordered that Grilled Cheese Bean Burrito with NO MEAT because consuming it makes me VIOLENTLY SICK. this is a serious health issue. They put meat inside the burrito anyway. Since these items are tightly wrapped, you have to trust that the people making the food followed the instructions. I trusted your team to perform the bare minimum. this is a huge failure of basic competence and a severe food safety violation. If your "workers" can't manage the task of reading a clear instruction on an order, especially when it is explicitly tied to a customer's health, you have a huge, systemic problem. Someone with a more serious allergy or intolerance could easily end up in the hospital because of this kind of inexcusable negligence. Do better.

Frequently Asked Questions About Taco Bell

What are the Taco Bell store hours at 1202 E Prospect Ave in Ponca City?

The store is open daily from 9:00 AM to 4:00 AM, except on Friday and Saturday when it closes at 5:00 AM.

Is there a drive-through service available at this Taco Bell location?

Yes, Taco Bell at 1202 E Prospect Ave offers drive-through service with the same hours as the store.