Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.0
1,699 reviews
5 stars
410
4 stars
282
3 stars
354
2 stars
185
1 star
468
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and poorly prepared food.
Customer Service
Feedback highlighted rude staff and poor customer service experiences, with some employees being unhelpful or dismissive.
Food Quality
Customers frequently complained about cold, stale, or poorly prepared food, including overcooked fries and incorrect sandwich orders.
Speed of Service
Long wait times were a common complaint, especially during peak hours, with some customers waiting excessively for their orders.
Mixed Experiences
Some reviews noted improvements in service and food quality, suggesting variability in performance.
- MGMike Gunnerson1 day ago1.0They have me pull up from the drive through window. So it stops their timer, and then they give my food to somebody else because I'm sitting in the wrong spot so then I'm here for like 35 minutes, so their timer looks good. This place is terrible.
- AJAlysia Jones3 days ago2.0Punk and McDonald's will mess up your order every time so make sure you check your stuff
- JHJ HNov 13, 20251.0Dried out burger chicken sandwich. Normal for this location.
- WJWilliam JonesNov 13, 20255.0Good experience regularly
- JMJr MotmusOct 19, 20251.0They take forever. The workers are rude as hell. The food taste like shit. And everything about this place is garbage. Ponca City is a terrible place to move never ever come here. Screw that McDonald’s they don’t know how to do their job right that place should be shut down
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's in Ponca City, OK?
McDonald's in Ponca City, OK is open 24 hours a day, 7 days a week.
Is McDonald's Ponca City open for delivery at all times?
Yes, McDonald's offers delivery service 24 hours every day.
Does McDonald's Ponca City have a drive-thru?
Yes, the McDonald's location in Ponca City has a drive-thru open 24/7.
What payment options are accepted at McDonald's Ponca City?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What special services does McDonald's Ponca City provide?
They provide drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi services.
Can I order McDonald's Ponca City food through a mobile app?
Yes, you can order via the McDonald's App available on iOS and Android.
What types of menu items can I expect at McDonald's Ponca City?
They offer a variety of menu options including breakfast, burgers, sandwiches, coffee, ice cream and frozen desserts with quality ingredients.
Are there beauty or spa services near McDonald's Ponca City?
Yes, nearby places include Aesthetics by Jori, Becky With the Good Hair, Creations by Shanna Jones, Design Hair Studio, and LUXX Lash Studio for various beauty and spa services.
Where can I find coffee shops close to McDonald's in Ponca City for a drink before or after my meal?
Ziggi's Coffee is a nearby coffee shop where you can enjoy a beverage before or after visiting McDonald's.
What nearby healthcare facilities are accessible around McDonald's Ponca City?
Nearby healthcare locations include Brown Hal Family Dentistry, Ponca City Open MRI, Kay County Health Department, and doctors Mark Rigney, MD and Holden John w MD.