Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.0
1,704 reviews
5 stars
411
4 stars
282
3 stars
354
2 stars
185
1 star
472
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported frequent issues with incorrect orders and missing items.
Food Quality
Numerous reviews mentioned cold, stale, or poorly prepared food, including overcooked fries and improperly made sandwiches.
Customer Service
Customers expressed dissatisfaction with rude staff and poor communication, particularly regarding phone calls and order issues.
Speed of Service
Several reviews highlighted long wait times, especially during busy hours, with some customers waiting excessively for their orders.
- MJmatthew johnsonDec 24, 20251.0I'm they will close the restaurant while they are supposed to be open. I guess laziness is their watchword.
- LSLucas StraderDec 23, 20251.0So you order at the kiosk to be able to sit down and enjoy your meal but here they give it to you in a to go bag and call the number don’t appreciate that could do a little bit better with your employees
- MPMajor PayneDec 15, 20251.0Constantly gross. Food is never right, then when we get the right food, its never even warm, drinks aren't even good anymore. The bathrooms are gross and always out of toilet paper. How can fast food worker want more pay, but they cant grasp the very BASICS of their own job? Wild.
- LSLainee SchmidtDec 5, 20251.0They would not answer me when I was calling them you think they could answer a simple phone call I am very disappointed
- KKKeleigh KightDec 3, 20251.0Worst McDonald's in Oklahoma. They cant ever get an order correct and their food is either cold or taste like the beach. Customer service? Doesn't exist. Hurry up Burger King!!!!
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's in Ponca City, OK?
McDonald's in Ponca City, OK is open 24 hours a day, 7 days a week.
Is McDonald's Ponca City open for delivery at all times?
Yes, McDonald's offers delivery service 24 hours every day.
Does McDonald's Ponca City have a drive-thru?
Yes, the McDonald's location in Ponca City has a drive-thru open 24/7.
What payment options are accepted at McDonald's Ponca City?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What special services does McDonald's Ponca City provide?
They provide drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi services.
Can I order McDonald's Ponca City food through a mobile app?
Yes, you can order via the McDonald's App available on iOS and Android.
What types of menu items can I expect at McDonald's Ponca City?
They offer a variety of menu options including breakfast, burgers, sandwiches, coffee, ice cream and frozen desserts with quality ingredients.
Are there beauty or spa services near McDonald's Ponca City?
Yes, nearby places include Aesthetics by Jori, Becky With the Good Hair, Creations by Shanna Jones, Design Hair Studio, and LUXX Lash Studio for various beauty and spa services.
Where can I find coffee shops close to McDonald's in Ponca City for a drink before or after my meal?
Ziggi's Coffee is a nearby coffee shop where you can enjoy a beverage before or after visiting McDonald's.
What nearby healthcare facilities are accessible around McDonald's Ponca City?
Nearby healthcare locations include Brown Hal Family Dentistry, Ponca City Open MRI, Kay County Health Department, and doctors Mark Rigney, MD and Holden John w MD.