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Arby's

4.0
(609 reviews)
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Business Details

2408 N 14th St, Ponca City, OK
74601, United States
(580) 762-8202
http://www.arbys.com/locations/us/ok/ponca-city/2408-n-14th-st/store-5949
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2408 N 14th St, Ponca City, OK
74601, United States

Hours

Reviews

4.0
609 reviews
5 stars
269
4 stars
174
3 stars
99
2 stars
19
1 star
48

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with issues such as cold items, overcooked fries, and incorrect orders.

Service Issues

Many reviews highlighted slow service, lack of attention to lobby customers, and rude staff interactions.

Cleanliness

Several customers noted cleanliness issues, including dirty tables and unsanitary conditions in the restaurant.

Positive Staff Interactions

Despite the negatives, some customers praised friendly and helpful staff members who provided good service.
  • HP
    Holden Presley
    2 days ago
    1.0
    If you door dash them you will be waiting about 13 minute wait for them to get done with your food, so I would t door dash Arby’s if I was people until they speed things up.
  • KB
    Kris10 Bland
    Feb 18, 2026
    5.0
    Fast friendly excellent customer service!
  • HH
    Hydrocurve87
    Nov 4, 2025
    5.0
    Don't care much for Arby's seating motif. Too 70's-ish. Its cold and drab.
  • FM
    felisa mcrae
    Oct 19, 2025
    1.0
    Generally arbys is my go to place for lunch but today it truly let me down. They have steak nuggets as a new item on the menu and so I thought I would try it. BIG MISTAKE!!!! The Mac n cheese was warm one side and cold in the middle, the fried onions were soggy and old and it was a huge disappointment. An employee came by and asked how it was and I said horrible but that my dog would eat and their reply was at least it’s not going to waste and that was it. I’ll rethink my choice next time
  • MY
    Mike Yelton
    Oct 9, 2025
    3.0
    Arby bbq cold. Potato cakes hot. Drink ok
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Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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