Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customer service experiences varied widely, with some praising friendly and helpful staff, while others reported rude and inattentive service.
Food Quality
Many customers complained about cold, old, or incorrect food orders, with some experiencing food poisoning, while others enjoyed fresh and hot meals.
Cleanliness
Numerous reviews highlighted issues with cleanliness, particularly in bathrooms and dining areas, with some describing the restaurant as dirty and unkempt.
Order Accuracy
Several customers reported issues with incorrect orders and missing items, leading to frustration and dissatisfaction.
Speed of Service
Service speed was inconsistent, with some customers experiencing long wait times, especially in the drive-thru, while others noted quick service.
ER
Elizabeth Rencountre
5 days ago
5.0
It was good!
TF
Trisha “Sis” Ford
Nov 2, 2025
1.0
The service was horrible thru the drive thru and i will not be going back he was very rude
CP
Ciara Patterson
Oct 17, 2025
5.0
Ciara, Mary, and the night shift crew are the best 🥰
CP
Casey Petrunak
Sep 9, 2025
2.0
Old cold food
AT
Adalyn Turley
Aug 30, 2025
1.0
They got everyone’s order wrong and I DO NOT play with my food frfr. They kept trying to hand us different drinks that we did not order. Today was just a horrible experience sorry