Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Customers frequently reported slow service and long wait times, with some experiencing rude or unprofessional staff.
Food Quality
While many customers enjoyed the food, there were numerous complaints about cold, stale, or incorrect orders.
Cleanliness
Several reviews highlighted issues with cleanliness, including sticky floors and dirty tables, although some customers noted a clean environment.
Staffing Issues
Many reviews mentioned the location being understaffed, leading to delays and poor service experiences.
Customer Experience
Mixed feedback on customer service, with some praising friendly staff while others reported negative interactions.
JR
Jennifer Rice
2 days ago
1.0
Horrible customer service, the woman that works the front has the worst attitude. I door dash, and I’m in here on the regular. She doesn’t greet people, has no manners. No communication. I will be declining future orders from this store. She is affecting my money, and let’s face it we’re all in this together to make money. And her don’t care attitude shows she doesn’t care and is just drawing a paycheck.
TE
Theresa English
6 days ago
5.0
Arby's is ALWAYS good
KW
Kacie Whitee
Jan 21, 2026
1.0
Very Rude And Unprofessional It's The Location In Paulsvalley Oklahoma
TO
Tamara Orr
Jan 8, 2026
4.0
Food is good. This location is usually slower. However, the staff is always friendly at the drive thru. I frequent it a lot.
CC
chciekn
Dec 2, 2025
5.0
very clean environment and employees were very nice especially the worker named eathen :), food was nice and hot and the drinks tasted amazing, will come again!