Whataburger

4.0
2129 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
12903 E 96TH ST N STE B, OWASSO, OK
74055, United States

Hours

Reviews

4.0
2,082 reviews
5 stars
1,110
4 stars
455
3 stars
209
2 stars
112
1 star
196

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some staff praised for friendliness and efficiency, while others received complaints for rudeness and poor attitude.

Speed of Service

Many customers reported extremely long wait times, particularly in the drive-thru, with some waiting over 30 minutes for their orders.

Food Quality

While some customers enjoyed the food and found it consistently good, others reported issues with incorrect orders, cold food, and poor presentation.

Management Issues

Several reviews highlighted concerns about management and leadership, particularly regarding staff training and accountability for service failures.

Overall Experience

Despite mixed reviews, many customers expressed a love for Whataburger, citing the food as a strong point, but frustrations with service speed and consistency.
  • JJ
    Jimmy Jones
    Nov 17, 2025
    5.0
    Love the triple bacon cheese burger with onion rings and spicy ketchup
  • MS
    Mark Sossamon
    Nov 12, 2025
    5.0
    Food was great as always, staff was very friendly! A+
  • OG
    Omar Gonzalez
    Nov 9, 2025
    3.0
    MAKE SURE YOU CHECK YOUR ORDER. I hate to be that guy but they’ve let me down. Check your order. They didn’t include the dressing for the salad. The treat for the kids meal or the sauce for the chicken that they charged me for. Wrote an email didn’t get any traction. I wish it was better customer service.
  • KH
    Krystal Hall
    Nov 2, 2025
    5.0
    Amazing I’m not sure who was working 11/1/25 @11pm but please a manger tell your team they are amazing I talked to someone and they gave me exactly what I asked for and I can’t say thank you enough they even left a cute note saying “you’re welcome” with a smiley face
  • LG
    Life Is Good
    Oct 20, 2025
    1.0
    ⭐ 1 Star — Raw Chicken Served! Ordered two Whata-Chicken sandwiches — one was raw inside (photo attached). When I showed it to Taylor, the “Operating Partner,” he made excuses instead of apologizing or fixing it. Unsafe food, zero accountability, and terrible leadership.

Frequently Asked Questions About Whataburger

What are the operating hours for Whataburger in Owasso, OK?

Whataburger in Owasso is open 24 hours a day, 7 days a week, with possible holiday hour changes.

Does Whataburger in Owasso offer pickup and delivery services?

Yes, Whataburger offers in-store pickup, curbside pickup, and delivery options.