Service Speed
Customers frequently reported extremely long wait times for orders, often exceeding 20-30 minutes, leading to frustration.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Food Quality
Several customers complained about cold, stale, or poorly prepared food, with some describing it as inedible.
Staff Performance
While some staff members received praise for their friendliness and efficiency, many reviews pointed to a lack of adequate staffing and poor management.
Overall Experience
The overall sentiment was negative, with numerous customers expressing dissatisfaction and stating they would not return.