Panera Bread

3.8
577 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Owasso is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
12417 E 96th Street N, Owasso, OK
74055, United States

Hours

Reviews

3.8
577 reviews
5 stars
289
4 stars
102
3 stars
55
2 stars
42
1 star
89

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their helpfulness, many customers reported poor service and rude attitudes from staff.

Food Quality

Customers expressed dissatisfaction with food quality, citing issues with freshness, portion sizes, and incorrect orders.

Cleanliness

Multiple reviews highlighted concerns about cleanliness and sanitation, with some customers describing the restaurant as dirty and poorly maintained.

Pricing

Many customers found the prices to be high relative to the quality and portion sizes of the food, leading to complaints about value for money.

Drive-Thru Experience

The drive-thru service was frequently criticized for being slow and inefficient, with long wait times reported by several customers.
  • SS
    Steven Snyder
    6 days ago
    3.0
    The sandwich was good but not worth the price.You forgot to put the cookie with my order.
  • EH
    Evelyn H
    Nov 16, 2025
    3.0
    Caprese sandwich had 2 pieces of mozzarella cheese, so was like eating a lettuce sandwich. Guy working counter counted out change and used same gloves to fix sandwich. Wiped his nose on back of glove. Ugh
  • JF
    Jon Ford
    Nov 14, 2025
    1.0
    Upon examining my soup order, I discovered a piece of plastic near the bottom of the cup, initially thinking it was an onion or tomato skin. However, to my surprise, it was plastic. As a frequent customer who visits this location almost weekly, I am extremely disappointed.
  • JR
    Jace Richardson
    Nov 7, 2025
    4.0
    I enjoy my time there. Very expensive.
  • BS
    Brynnan Sowells
    Oct 13, 2025
    2.0
    Ordered a smoothie waited almost 20 minutes and the drive-through line not one person came to the window and they kept walking back-and-forth.

Frequently Asked Questions About Panera Bread

Does Panera Bread Owasso accept reservations?

No, Panera Bread Owasso does not accept reservations.

What are the operating hours for Panera Bread Owasso?

Panera Bread Owasso is open Monday to Saturday from 6:00 AM to 9:00 PM and Sunday from 7:00 AM to 8:00 PM.