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Jimmy John's

3.8
(323 reviews)

Business Details

9551 N Owasso Expy, Owasso, OK
74055, United States
(918) 376-4844
https://locations.jimmyjohns.com/ok/owasso/sandwiches-2688.html

About

Sandwich Restaurant

Location

Jimmy John's
9551 N Owasso Expy, Owasso, OK
74055, United States

Hours

Reviews

3.8
323 reviews
5 stars
172
4 stars
59
3 stars
14
2 stars
19
1 star
59

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported slow service, with several instances of long wait times for orders, contradicting the brand's promise of 'freaky fast' service.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing ingredients, leading to customer dissatisfaction.

Cleanliness

While some customers praised the cleanliness of the location, others reported unsanitary conditions and poor food handling practices.

Staff Attitude

Customer experiences varied, with some praising friendly and helpful staff, while others reported rudeness and lack of professionalism.

Food Quality

Feedback on food quality was mixed, with some enjoying the sandwiches while others criticized the freshness and preparation.
  • II
    Izzy
    4 days ago
    5.0
    To the guy that made my sandwich on February 27th. My sandwich was accidentally made with ham when I had requested no ham. I called upset because I cannot have cold meats right now(pregnant) and I let my frustration come out more strongly than it should have. The employee handled the situation professionally and kindly, remade my sandwich without hesitation, and even added chips and a cookie. That level of customer service was genuinely appreciated. I apologize for my tone earlier, it was a stressful moment on my end, but the staff handled it with grace. Thank you for correcting the mistake so quickly.
  • KC
    Keaton C.
    Jan 15, 2026
    5.0
    A damn good sammich. Shoutout to Yona, Alexa, and Jackson for providing the best service I could have asked for!
  • JF
    Jeffrey Fath
    Dec 8, 2025
    1.0
    Walked in at 8:30pm, asked for money back at 8:45 when their awesome employees messed up the order twice then proceeded to make me wait while they started working on another order. Never again, went from freaky fast to freaky trash.
  • DW
    Danica Wade
    Sep 28, 2025
    1.0
    I’ve eaten at many sandwich shops, but this Jimmy John’s was by far the worst experience I’ve ever had. The staff acted like customers were an inconvenience—they barely acknowledged me, moved at a snail’s pace, and ignored basic cleanliness. Tables were sticky And crumby. It’s clear this location suffers from lazy workers and management that doesn’t supervise or train anyone. If corporate Jimmy John’s reads this: this store is an embarrassment to your brand. I won’t be back, and I’ll be telling friends and family to steer clear.
  • JT
    Jess Taylor
    Sep 14, 2025
    5.0
    If you are a bread lover go to Subway but if you more into what's in the sandwich Jimmy John's is the place for you. The bread was toasted perfectly and meat, sauce and veggies were delicious.

Brand Certified Facts from Jimmy John's

Jimmy John's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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