Jimmy John's

3.8
321 reviews

About

Sandwich Restaurant

Location

Jimmy John's
9551 N Owasso Expy, Owasso, OK
74055, United States

Hours

Reviews

3.8
321 reviews
5 stars
170
4 stars
59
3 stars
14
2 stars
19
1 star
59

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, with many noting long wait times for their orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing ingredients, leading to customer dissatisfaction.

Cleanliness

While some customers praised the cleanliness of the location, others reported unsanitary conditions and poor food handling practices.

Staff Attitude

Feedback on staff behavior was mixed; some customers experienced friendly service, while others encountered rudeness and lack of professionalism.

Food Quality

The quality of the food received mixed reviews, with some customers enjoying the sandwiches while others complained about stale bread and insufficient toppings.
  • JF
    Jeffrey Fath
    Dec 8, 2025
    1.0
    Walked in at 8:30pm, asked for money back at 8:45 when their awesome employees messed up the order twice then proceeded to make me wait while they started working on another order. Never again, went from freaky fast to freaky trash.
  • DW
    Danica Wade
    Sep 28, 2025
    1.0
    I’ve eaten at many sandwich shops, but this Jimmy John’s was by far the worst experience I’ve ever had. The staff acted like customers were an inconvenience—they barely acknowledged me, moved at a snail’s pace, and ignored basic cleanliness. Tables were sticky And crumby. It’s clear this location suffers from lazy workers and management that doesn’t supervise or train anyone. If corporate Jimmy John’s reads this: this store is an embarrassment to your brand. I won’t be back, and I’ll be telling friends and family to steer clear.
  • JT
    Jess Taylor
    Sep 14, 2025
    5.0
    If you are a bread lover go to Subway but if you more into what's in the sandwich Jimmy John's is the place for you. The bread was toasted perfectly and meat, sauce and veggies were delicious.
  • BR
    Brittiny Ragsdale
    Aug 14, 2025
    1.0
    Seriously took 15 mins to make 3 sandwiches (2 the same) and we were the ONLY customers. WAY too slow. What happened to "freaky fast"? Will not be back.
  • ZK
    Zac Klink
    Aug 8, 2025
    1.0
    Freaky slow. Waiting half an hour for an overpriced sandwich is wild.