Dunkin'

2.4
185 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Owasso, OK for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
11420 E 96th Street N, Owasso, OK
74055, United States

Hours

Reviews

2.4
185 reviews
5 stars
44
4 stars
12
3 stars
14
2 stars
23
1 star
92

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, both in the drive-thru and inside the store, often exceeding 20 minutes.

Product Availability

Many reviews mentioned that the store was often out of key items, including donuts and breakfast sandwiches, leading to customer frustration.

Quality Issues

Numerous customers expressed dissatisfaction with the quality of food and drinks, citing stale donuts, incorrect orders, and poorly made beverages.

Staff Attitude

Feedback indicated a lack of professionalism and friendliness among staff, with several customers noting rude or indifferent service.

Management Concerns

Multiple reviews pointed to poor management practices, including understaffing and inadequate training, contributing to the overall negative experience.
  • RJ
    Raschelle Jackson
    Dec 9, 2025
    5.0
    I will drive to Owasso just for a coffee! Grew up on the East Coast and this is my taste of that!! Love me some Dunkins!!
  • BW
    Bridget Williams
    Dec 6, 2025
    1.0
    Waited 50 minutes for my mobile order. Several other customers were waiting inside for their order as well. Drive-thru wasn’t moving. Just an annoying experience.
  • DH
    David “ĐJR3ZURV” H
    Nov 19, 2025
    5.0
    Went in for the $6 breakfast meal.. yummm! Only complaint: the peppermint flavor could be stronger.
  • EF
    Emma Fike
    Nov 15, 2025
    1.0
    The first time I went it took over 30 minutes to receive hot chocolate and there was only one other couple that came in while we were waiting, claiming they were "busy". We decided to give it another chance today and ordered two small hot chocolates, hash browns, and the munchin wicked box (which is super cute, I'll give them that). We were in the drive thru for over 20 minutes until I finally went inside to see what was happening. I never received an apology, just "it's just us two today" but there were only two other people in the store that had already received their items. Lastly, our hot chocolates were practically warm water. They need to get some new management and workers or something. The store is not busy so there isn't a reason things need to take so long at a quick stop breakfast shop.
  • JB
    John Burks
    Sep 30, 2025
    1.0
    Just paid to have door dash bring this to me in Taiwah. Just got a completely plan croissant. No egg, no cheese. What a waste. If i had gone anywhere else I wouldn’t still be hungry…

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Owasso, OK?

Dunkin' in Owasso is open daily from 5:00 AM to 7:00 PM.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' provides delivery and curbside pickup services.