Dunkin'

2.4
183 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Owasso, OK for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
11420 E 96th Street N, Owasso, OK
74055, United States

Hours

Reviews

2.4
183 reviews
5 stars
43
4 stars
12
3 stars
14
2 stars
23
1 star
91

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, both in the drive-thru and inside the store, often exceeding 20 minutes.

Product Availability

Many reviews noted that the store frequently runs out of donuts and other menu items, leading to customer dissatisfaction.

Quality Issues

Customers expressed disappointment with the quality of food and drinks, citing stale donuts, incorrect orders, and poorly made beverages.

Staff Attitude

Several reviews mentioned unprofessional behavior from staff, including rudeness and lack of urgency in serving customers.

Management Concerns

Multiple customers suggested that poor management is a significant issue, with calls for better staffing and training.
  • DH
    David “ĐJR3ZURV” H
    5 days ago
    5.0
    Went in for the $6 breakfast meal.. yummm! Only complaint: the peppermint flavor could be stronger.
  • EF
    Emma Fike
    Nov 15, 2025
    1.0
    The first time I went it took over 30 minutes to receive hot chocolate and there was only one other couple that came in while we were waiting, claiming they were "busy". We decided to give it another chance today and ordered two small hot chocolates, hash browns, and the munchin wicked box (which is super cute, I'll give them that). We were in the drive thru for over 20 minutes until I finally went inside to see what was happening. I never received an apology, just "it's just us two today" but there were only two other people in the store that had already received their items. Lastly, our hot chocolates were practically warm water. They need to get some new management and workers or something. The store is not busy so there isn't a reason things need to take so long at a quick stop breakfast shop.
  • JB
    John Burks
    Sep 30, 2025
    1.0
    Just paid to have door dash bring this to me in Taiwah. Just got a completely plan croissant. No egg, no cheese. What a waste. If i had gone anywhere else I wouldn’t still be hungry…
  • SH
    Sharon Hill
    Sep 27, 2025
    5.0
    Always good. Great place to visit with my friend of 60 years.
  • SW
    Shirley Wright
    Sep 9, 2025
    1.0
    My husband, our two-year-old daughter, and I recently stopped by the Dunkin’ Donuts drive-through, and the experience definitely left room for improvement. Even though the staff mentioned they were busy, there didn’t seem to be much going on, yet the whole process ended up taking approximately 35 minutes from start to finish. My husband placed a fairly standard multi-item order, but when we got to the window, there were mistakes—one doughnut was missing and the coffee wasn’t served at the right temperature. they gave him iced coffee instead of a hot coffee. On top of that, we had already waited about 10 minutes to order and another 15 minutes before going in for them to hand over half completed no receipt was given. Thankfully, when we pointed this out politely, the staff fixed the issue right away and gave us everything we were missing. Overall, the visit was very slow was not busy definitely needed more employees we pulled away with all our stuff 10:10

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Owasso, OK?

Dunkin' in Owasso is open daily from 5:00 AM to 7:00 PM.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' provides delivery and curbside pickup services.