Arby's

Reviews

• GW

  G Wilder

  Jan 2, 2026
  5.0
  Great location with awesome customer service! Employees are always friendly and the manager is wonderful. Brittany and her staff are amazing. Store is always clean and the food quality is the best. Brittany keeps the vibe friendly and inviting. She is always smiling and willing to help get the customer what they need. This location is my favorite in the owasso area
• ET

  Elizabeth Thompson

  Dec 19, 2025
  1.0
  Brittany the manager on 86th street is very agressive with her guests. Slammed the drive through window because I told her I did not like the steak bites I had ordered they were completely burnt asked if I could switch it out for a sandwich instead she slammed the window and walked away. When she can back I asked to speak with a manager she said she was the manager. I told her she was acting very aggressive and defensive. I paid good money for the steak bites that are completely burnt and not edible and was just simply asking for a substitute. She started to arguing with me telling me well I didn’t have to give the free sandwich. I told her she did not need to be mean and slam the window with an attitude. That is not customer service. Please be kind to people next time and don’t take it so personally when someone tells you the food is burnt. Spoke with corporate about the situation.
• JJ

  Joel Johnson

  Dec 6, 2025
  5.0
  The dude at the drive thru did a great job. Easy to understand. Got the order right. Fun to talk to while checking out in the drive thru. Good Kid!!!
• IL

  Itz Leah

  Nov 8, 2025
  5.0
  super friendly people, i see a few bad reviews in here and it’s just karen’s.. i worked at fast foods before And half of these people giving bad reviews Is mostly because of they having to be pulled up to a yellow line or they hear cussing.. Saw one review complaining about that they had to pull up to yellow line and they saw people getting their foods and they had to wait five minutes To get theirs and if anyone sees this, the only reason why people pull you up to yellow line So your food can be freshly hot and not cold. But super friendly people food was amazing and will be coming back here. me and my friends enjoyed it here, We sat in the dining area Enjoying our fresh food. There’s new workers here as well I realized that Because I have been Here multiple times since I lived by arbys and everyone’s super friendly and nice. I love the new people And manager.
• DW

  Dusty Wattenbarger

  Oct 29, 2025
  4.0
  My only complaint is the coupons off tge app say cant be honored at this location & thats some bs. But not these folks fault. Good food nice people 👌