Service Issues
Numerous customers reported slow service, rude staff, and incorrect orders, leading to dissatisfaction.
Food Quality
Mixed reviews on food quality, with some customers enjoying the food while others complained about cold, poorly prepared items and smaller portions.
Drinks and App
Many customers praised the drinks, especially during happy hour, but noted issues with the app functionality and order accuracy.
Cleanliness and Environment
Several reviews mentioned cleanliness issues and a lack of professionalism among staff, impacting the overall dining experience.
Customer Loyalty
Despite the negative feedback, some customers expressed loyalty to the brand, citing good experiences in the past.