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McDonald's

3.4
(1965 reviews)

Business Details

480 S Wood Dr, Okmulgee, OK
74447, United States
(918) 756-7314
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

McDonald's
480 S Wood Dr, Okmulgee, OK
74447, United States

Hours

Reviews

3.4
1,965 reviews
5 stars
600
4 stars
433
3 stars
391
2 stars
213
1 star
328

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incorrect orders, and rude staff interactions.

Food Quality

There were numerous complaints about cold, stale, or incorrect food items, including undercooked fries and missing components.

Positive Staff Interactions

Some reviews highlighted friendly and helpful staff members, particularly in difficult situations.

Drive-Thru Efficiency

The drive-thru service was generally noted to be faster and more reliable compared to the dine-in experience.

Cleanliness and Atmosphere

Mixed feedback on cleanliness, with some customers noting a clean environment while others reported issues.
  • JJ
    Jessica
    Feb 23, 2026
    4.0
    I usually doordash for this location . Sometimes there wait time for the orders are awhile and I usually just get a ice coffee from here but the times I did go thru the drive thru and picked my order up off the mcdonalds app it was pretty fast. Overall there a friendly professional atmosphere with good customer service skills. You can see there really busy alot of the times when I usually walked in rather it was for doordash or just as a customer.
  • JD
    James Dugger
    Feb 5, 2026
    5.0
    We had had to pull aside to wait a few minutes, other than that it was phenomenal!
  • NJ
    Nicole James
    Jan 20, 2026
    1.0
    Jordan(manager on duty) do better!!!! I’ve been dealing with this for over a solid year. Your people put in for you to make a fresh order as our family ALWAYS REQUESTS and instead we get old cold food. Request to the sweet lady named Angela to have you personally do it right and you send her back with the exact same box of old food. Same grease stains, same packaging. This is poor management and I know other management in here wouldn’t appreciate this by any means. Then as I’m being given old food a second time I express to Ms. Angela how it’s not her fault by any means and that she doing such a great job, and in the meantime I can hear her being yelled at over the headpiece by you or your team. Is this how you think treating people inside your company works? Or even towards customers? I personally got out of my vehicle to ensure the employee wasn’t mistreated for having to bring the old food you sent out and that the order was corrected for the third time, and I hear attitude from the other side of the counter. I feel sorry for the people who put in hard work and actually need their jobs to survive every day life. They deserve better. The only reason I’m giving three stars for service is for hard work I seen by Angela this evening. It amazes me though, how people can be in a manager field and think they make a positive difference, yet prove daily how cold and careless they can be. Ask yourself, would you take old cold food home to your family? This town could be a lot better if places were ran correctly and everyone was on the same page. I hope corporate has a word with you because this has been out of hand for too long. Just the other day I had to walk in and you turned your back leaving my fresh bag of food to sit right next to you till you felt like letting it leave the premises. But you thought I didn’t notice and I was kind enough to leave and not speak my mind to embarrass you in public. Perhaps maybe some more training is needed.
  • SS
    Susan
    Jan 8, 2026
    4.0
    Food was hot and good.
  • BB
    Bino Bose
    Dec 23, 2025
    3.0
    Too bad service and slow as well. Everything we had was totally bland. They messed up our order and we didn't get what we ordered. The lady who was setting up the order was not even looking at us even after calling her multiple times, but the young guy at the counter finally came to help and he was so good and courteous.

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