Incredibly disappointing service at apex 6:30pm on 3/24/26. The employees were likely under the influence of drugs, with another patron noting the smell and behavior.
Waited over 20 minutes which is simply unacceptable
CS
Christian Slater
Mar 12, 2026
1.0
Went in today around 8:40pm to get dinner with my girlfriend and was turned away because we wanted toasted sandwiches and apparently they turn the toaster off 30 minutes before they close... Never heard of that before and we will never be going to this location again. Beware anyone that wants a quick sandwich after 8pm, don't go here they don't want your business.
LL
Lumi
Jan 5, 2026
1.0
Do NOT leave tips here! The money in the tip jar does not go to the employees. Rather, it is used to replenish the register. I hope the employees report this. It is in no way legal.
LB
Lisa Brooks
Jan 4, 2026
5.0
I was in the location at memorial and MacArthur at 11:00 AM on 1/2. THE SERVICE WAS AMAZING, friendly and the staff were all busy getting ready for the day. The food was fresh and delicious. 5 star experience at this location.
KH
K Hender
Dec 13, 2025
5.0
The staff at late lunch today was excellent—waiting to take our order, make it and had all tables cleaned top and underneath—thanks—means a lot to us. Food was fresh and tasty. We love Jimmy John’s for these reasons!
Carbonated drinks (Coke) didn’t have enough syrup (too much carbonation). Men’s bathroom desperately needed mopped in front of toilet. Ladies bathroom needed hair cleared from the bowl.
(If I’m the district manager, I’m demanding the parking lot be cleaned/washed of the filth. So gross.)
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