Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
2.6
334 reviews
5 stars
84
4 stars
32
3 stars
28
2 stars
32
1 star
158
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service is inconsistent, with reports of friendly staff at times but also rude and unprofessional behavior from management and employees.
Food Quality
Food quality varies significantly; some customers report fresh and hot meals, while others receive cold or incorrect orders.
Cleanliness
The restaurant's cleanliness is frequently criticized, with reports of dirty floors and unsanitary conditions.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, or being told items were unavailable.
Wait Times
Long wait times are a common complaint, especially during drive-thru and mobile orders, with some customers waiting over 20 minutes.
- AAAlexNov 11, 20253.0I wish yall still had the sweet and sour sauce. I want that!
- BPBuffie PearceOct 25, 20255.0Whomever was working drive thru tonight was very patient and nice. I appreciate this customer service as it was outstanding.
- VKVincent K.Oct 4, 20252.0Doing drive-through and had to wait for my chicken sandwich to be made. OK, I get it. But then you bring it to me with cold fries made an hour or more ago? This is what higher fast food prices are worth nowadays? Wendy's just ain't what it used to be.
- WBWyatt BonicelliOct 3, 20255.0I stopped at the Wendy’s in Edmond recently and had a really solid experience. I ordered a regular cheeseburger for myself and three chicken tender meals for my kids. Everything came out hot and fresh, which is always the first thing I look for when getting fast food. The cheeseburger was simple but satisfying with a soft bun, melty cheese, and a juicy patty that wasn’t dry or overcooked. It had the classic Wendy’s flavor I’ve always liked. The chicken tenders were a hit with my kids. They were crispy on the outside and tender on the inside, and none of them were over-breaded or greasy. The kids’ meals also came with fries and a drink, which made it an easy option for feeding everyone quickly. The fries were warm and salted well, and the portions were generous enough that the kids were full. The service was friendly and quick, even though it was close to lunch rush. The restaurant looked clean and well kept, both inside and in the parking lot. Overall it was a good visit with no complaints. If you’re near Edmond and need a reliable place for a quick family meal, this Wendy’s is a safe bet.
- ALAlicia LeeperSep 20, 20253.0Wendy’s is hit or miss. The food is consistent, but the service often feels lacking. Some locations do a much better job, while others could improve their customer service.
Frequently Asked Questions About Wendy's
Is 178th & Western Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Oklahoma City, OK?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Oklahoma City, OK into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (405) 938-1227.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 178th & Western Wendy’s serve breakfast?
Yes, this Wendy’s location in Oklahoma City, OK serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's located at 1128 NW 178th Street, Oklahoma City?
The drive-thru is open Monday to Friday from 7:00 AM to midnight, and on Saturday and Sunday from 8:00 AM to midnight.
Does this Wendy’s location offer breakfast?
Yes, breakfast is served here. You can order from their selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides through their website or mobile app.
Can I order Wendy's food for delivery or takeout at this location?
Yes, this location offers delivery and takeout options. You can order through their app or website.
What payment methods does Wendy's at 1128 NW 178th Street accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I give feedback or contact Wendy’s at this location?
You can provide feedback via their Customer Care page, chat, or call 888-624-8140. For direct location inquiries, call (405) 938-1227.
Where can I find the full menu and nutritional information for Wendy's at this location?
Menus and nutritional information are available on their website and mobile app. Visit https://menu.wendys.com and https://order.wendys.com to view details.
Are there any nearby car wash services close to Wendy’s at 1128 NW 178th Street?
Yes, Okie Express Auto Wash and Okie Express Auto Wash - NW 178th & Western are nearby, convenient if you want to get your car cleaned before or after your meal.
What nearby dining options are available around Wendy's at 1128 NW 178th Street?
Nearby restaurants include Louie’s Grill & Bar, The Grill, and Upper Crust Wood Fired Pizza, offering various choices if you're planning a food outing around Wendy's.
Are there any beauty or wellness salons near this Wendy’s location?
Yes, Haus Salon and Extension Bar, Royal Oak Salon & Spa, Royal Oak Massage, Nail Forum Studio, and The Riviera Tanning Spa are all nearby for beauty and wellness services.
Is there a place nearby to fuel up or shop for snacks near Wendy’s at 1128 NW 178th Street?
Phillips 66 gas station and OnCue convenience store are close by, offering fuel and snack options for your convenience.