Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported receiving cold, stale, or improperly prepared food, with several mentioning that items tasted old or were not fresh.
Customer Service
Numerous reviews highlighted poor customer service, including rude interactions, incorrect orders, and a lack of professionalism from staff.
Cleanliness
Several customers noted unsanitary conditions, including dirty dining areas and concerns about food handling practices.
Order Accuracy
A significant number of reviews mentioned issues with incorrect orders, missing items, and the need to check bags before leaving.
Staff Attitude
Many customers expressed dissatisfaction with the attitude of staff, describing them as unhelpful, rude, or indifferent to customer needs.
RB
Ryan Blair
Nov 17, 2025
1.0
I only ordered two biggy bags, tried to get BBQ only, couldn't make it happen. Tried to get it ketchup only, couldn't make it happen. Ask for BBQ sauce only get one pack out of two bags along with only one set of chicken nuggets. It's already bad enough I'm getting fast food but can I get what I'm buying?
CE
Cyndi E
Nov 9, 2025
1.0
We ordered a baconnator and a son of bacconnator and a baconnator french fries and bacon and cheese baked potato. The potato looked like it had been reheated at least 4 times. As you see from the pics the sob burger not only looked nasty it also didn't have enough bacon to even equal 1 piece. Hubby says that there was hardly any bacon on his sandwich also. Took 1/2 hour just to find a phone number for this location and OF COURSE it went straight to voicemail. It is no wonder they are closing locations when they serve NASTY food like this.
JW
Julie Weishan
Nov 4, 2025
1.0
They told me the don't serve chocolate frosties at this location.... It was definitely still on the menu. After reading other reviews, apparently this has been going on for some time.
KS
Kevin Smith
Oct 24, 2025
1.0
Walk in the door and on the wall it says "welcome to fresh". My meal was anything but fresh. Hamburger, nuggets and fries all tasted like they were made an hour before I got there. Even the coke did not taste right. Had to get root beer. Should have known when I walked in and I was the only one there. Other reviews for this location are not good. Will not be back.
GR
Grey Redcross
Oct 12, 2025
1.0
My boyfriend and I pull up to the Wendy’s to get ourselves a little snack, we order and we do take awhile to do so but we did ask for a minute to order, we pay don’t get a receipt than when we receive our food the baconater fries and the cheese was completely unmelted and bacon was in strips still, I ask why and they say they don’t have knives or spatulas to chop the bacon up and they said the cheese was actually melted because there was cheese sauce underneath. they didn’t ask to remake it they asked they instead said they could refund itand I accepted a refund because they couldn’t remake it the way it’s advertised. When I get the refund the lady is weird and acts like I’m just some Karen trying to start an issue even though I was completely respectful and just wanted to know why and if I could have a remake. It was rude made me feel uncomfortable for even asking and it shouldn’t be that way when I had an issue. She seemed to be taking instructions from maybe a manger so I can’t even say they should train their employees better. Just get better customer service skills it’s easy.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Oklahoma City, OK?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Oklahoma City, OK into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (405) 594-7872.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Mustang Wendy’s serve breakfast?
Yes, this Wendy’s location in Oklahoma City, OK serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the regular hours for this Wendy's location?
This Wendy's location at 1420 S. Mustang Road is open Monday through Friday from 7:00 AM to 12:00 AM, and on Saturdays and Sundays from 8:00 AM to 12:00 AM.
Does this Wendy's have a drive-thru service?
Yes, the Wendy's at 1420 S. Mustang Road offers drive-thru service with the same operating hours as the restaurant.
Can I order Wendy's food for delivery or pickup?
Yes, this Wendy's location offers both delivery and takeout services. You can order through their app or via order.wendys.com.
Is breakfast served at this Wendy's?
Yes, this Wendy's location in Oklahoma City serves breakfast including combos, sandwiches, coffee, and sides.
What payment options are accepted at this Wendy's?
They accept American Express, Cash, Discover, MasterCard, and Visa as payment options.
How can I contact this Wendy's location with questions or feedback?
You can call this location directly at (405) 594-7872 or contact the customer care team via their website's contact page or live chat.
Where can I find the menu and pricing for this Wendy's?
Menu and pricing details can be viewed at https://menu.wendys.com/. Pricing may vary slightly by location.
What nearby places can I visit around this Wendy's at 1420 S. Mustang Road?
Nearby you can find Starbucks coffee shops, The Grill barbecue restaurant, OnCue convenience store and gas station, and Okie Express Auto Wash for car cleaning services.
Is there convenient access to gas stations near this Wendy's?
Yes, OnCue and Phillips 66 gas stations are near this Wendy's, making it easy for customers to fuel up before or after their visit.
Are there any health and wellness services near this Wendy's?
Yes, nearby you can find Premier Plus Urgent Care, Duffel Dental, and PERKS CBD clinic for health and medical services.