Wendy's

3.4
2120 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4500 S. Western Ave, Oklahoma City, OK
73109, United States

Hours

Reviews

3.4
2,120 reviews
5 stars
753
4 stars
436
3 stars
342
2 stars
173
1 star
416

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, poor service, and staff being unprofessional or inattentive.

Food Quality

Many reviews mentioned cold or incorrect food orders, with some customers receiving burnt or stale items.

Cleanliness

Several customers noted that the restaurant was dirty, with issues such as sticky floors and unkempt dining areas.

Staff Attitude

Feedback indicated that some staff members were rude or dismissive, contributing to a negative customer experience.

Operational Problems

Customers experienced issues with the restaurant being closed during posted hours and running out of menu items.
  • JD
    James Denton
    Oct 30, 2025
    5.0
    It's a good atmosphere to be in and the people are great
  • KB
    Kevin Brown
    Oct 29, 2025
    5.0
    Cheap and good burgers
  • AA
    Ann
    Oct 20, 2025
    1.0
    Help customer instead standing around gossip
  • EB
    Eric Brooks
    Oct 20, 2025
    1.0
    Ordered in the app a chicken ranch sandwich with fries and a coke. When I showed up 6 mins later in the drive thru they asked me to pull forward because they were making everything fresh. Sounded great! I waited 18 mins and still had to go into the store and ask for my food. All the employees were standing around talking and laughing. I asked for my food and the first two people didnt know what I was talking about. Finally the third person said "oh the chicken sandwich right?" I said yes please and then got my food. I got in my car and headed down the street just to find cold food and a rancid chicken sandwich 🤢🤢🤢🤮🤮🤮 These people and restaurant dont care about a dam thing besides having a good time when they should be working. I wouldn't eat here!!!
  • MM
    Matt Mugler
    Oct 13, 2025
    1.0
    Went to get breakfast at 9:10 am. The lights were on and looked to be at least one worker sitting in lobby. Waited at drive thru for about 8 minutes with no one responding. Not going back.

Frequently Asked Questions About Wendy's

Is Western Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.