Wendy's

3.7
1511 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
13606 Pennsylvania Ave., Oklahoma City, OK
73120, United States

Hours

Reviews

3.7
1,511 reviews
5 stars
583
4 stars
377
3 stars
219
2 stars
112
1 star
220

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews mentioned cold or stale food, with specific complaints about fries and burgers being unsatisfactory.

Cleanliness

Several customers noted that the restaurant was dirty, with issues like trash accumulation and unsanitary conditions.

Management Problems

Feedback indicated a lack of effective management, with complaints about staff direction and overall organization.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and friendly service during their visits.
  • JM
    Jeremiah Matthews
    Nov 16, 2025
    1.0
    Everything was an absolute mess. Bathrooms were disgusting you have employees vaping in the bathroom and there's only two stalls. i was going to place a order but then i heard a woman screaming like a crazy person at the employees talking about how she doesn't need anybody she will fire all her managers and star over. i will never come back to this location ever again this was a very uncomfortable environment what kind of manager is allowed to treat people so bad and still have a job i won't be surprised when this store gets shut down. als the lobby was horrible, all the cussing words make me feel very uncomfortable if i could give no stars i absolutely would.
  • DK
    David P Kennedy
    Nov 4, 2025
    5.0
    Drove through. No issues.
  • BB
    BiteMyWolverine
    Oct 21, 2025
    1.0
    I did an online order through the app. I watched my order be made the whole time. Horrible communication between staff. My sandwiches were done 20+ minutes before my nuggets and fries were and they decided that, instead of having nuggets and fries ready for when the sandwiches come out like a normal person with common sense, they didn’t start dropping my nuggets and fries until the sandwiches were sitting for over 20 mins! The manager, a tall, Older white lady with curly hair gave almost zero authoritive direction to her staff and allowed this to happen, all the while 3 dine in customers got their food even though they ordered after me. OH, and during all this, an employee on their off day came in to order food, and they were in and out in under 5 minutes! I’m so disgusted by this location
  • TR
    Tammy Richardson
    Oct 18, 2025
    1.0
    Waited 10 mins for the store to open for breakfast and was then told it will be a 20 mins for them to cook the bacon and sausage … waht is the point of opening at 8 for breakfast for only 2 hours and why on earth would you not have everything cooked and ready when you open?
  • AB
    Andrea Butler
    Oct 7, 2025
    2.0
    I absolutely love Wendy’s food but it really does suck how I will order on the app and I always give them 10-15 minutes before heading there just in case if they’re busy but will always still have to wait 10-15 minutes sometimes 20 for my food. I order online so it can be quicker and it never is. I’ve been giving them grace considering about a month ago when I went through the drive through around 9pm and was told “we’re closed” and at first I thought she was joking but she said nope they’re short staffed and she wasn’t gonna be doing everything by herself, so therefore I understood and left. So I’ve been giving them time to get things going again. But every time I go after I put in an order on the app, it’s always a long wait. They always forget the straws and sometimes when I’m in a hurry I forgot to look, having to call and double check that they have potatoes suck because paying for a baked potato and not getting it sucks, the potato I got tonight was still semi hard. It’s just thing after thing and it does get a tad bit frustrating which sucks because I loveeee the burgers there. And it also just seems like there’s always an attitude, I only ever go at night and a majority of the time when I go there’s 0-1 cars and maybe 2 cars when I leave. So they’re never busy when I go but always have an attitude as if I’m bothering them.

Frequently Asked Questions About Wendy's

Is Penn + Memorial Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.