Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned cold or stale food, with specific complaints about fries and burgers being unsatisfactory.
Cleanliness
Several customers noted that the restaurant was dirty, with issues like trash accumulation and unsanitary conditions.
Management Problems
Feedback indicated a lack of effective management, with complaints about staff direction and overall organization.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and friendly service during their visits.
JM
Jeremiah Matthews
Nov 16, 2025
1.0
Everything was an absolute mess. Bathrooms were disgusting you have employees vaping in the bathroom and there's only two stalls. i was going to place a order but then i heard a woman screaming like a crazy person at the employees talking about how she doesn't need anybody she will fire all her managers and star over. i will never come back to this location ever again this was a very uncomfortable environment what kind of manager is allowed to treat people so bad and still have a job i won't be surprised when this store gets shut down. als the lobby was horrible, all the cussing words make me feel very uncomfortable if i could give no stars i absolutely would.
DK
David P Kennedy
Nov 4, 2025
5.0
Drove through. No issues.
BB
BiteMyWolverine
Oct 21, 2025
1.0
I did an online order through the app. I watched my order be made the whole time. Horrible communication between staff. My sandwiches were done 20+ minutes before my nuggets and fries were and they decided that, instead of having nuggets and fries ready for when the sandwiches come out like a normal person with common sense, they didn’t start dropping my nuggets and fries until the sandwiches were sitting for over 20 mins! The manager, a tall, Older white lady with curly hair gave almost zero authoritive direction to her staff and allowed this to happen, all the while 3 dine in customers got their food even though they ordered after me. OH, and during all this, an employee on their off day came in to order food, and they were in and out in under 5 minutes! I’m so disgusted by this location
TR
Tammy Richardson
Oct 18, 2025
1.0
Waited 10 mins for the store to open for breakfast and was then told it will be a 20 mins for them to cook the bacon and sausage … waht is the point of opening at 8 for breakfast for only 2 hours and why on earth would you not have everything cooked and ready when you open?
AB
Andrea Butler
Oct 7, 2025
2.0
I absolutely love Wendy’s food but it really does suck how I will order on the app and I always give them 10-15 minutes before heading there just in case if they’re busy but will always still have to wait 10-15 minutes sometimes 20 for my food. I order online so it can be quicker and it never is. I’ve been giving them grace considering about a month ago when I went through the drive through around 9pm and was told “we’re closed” and at first I thought she was joking but she said nope they’re short staffed and she wasn’t gonna be doing everything by herself, so therefore I understood and left. So I’ve been giving them time to get things going again. But every time I go after I put in an order on the app, it’s always a long wait. They always forget the straws and sometimes when I’m in a hurry I forgot to look, having to call and double check that they have potatoes suck because paying for a baked potato and not getting it sucks, the potato I got tonight was still semi hard. It’s just thing after thing and it does get a tad bit frustrating which sucks because I loveeee the burgers there. And it also just seems like there’s always an attitude, I only ever go at night and a majority of the time when I go there’s 0-1 cars and maybe 2 cars when I leave. So they’re never busy when I go but always have an attitude as if I’m bothering them.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Oklahoma City, OK?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Oklahoma City, OK into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (405) 755-2990.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Penn + Memorial Wendy’s serve breakfast?
Yes, this Wendy’s location in Oklahoma City, OK serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the opening hours for the drive-thru at this Wendy's location?
The drive-thru is open Monday to Thursday from 7:00 AM to 1:00 AM, Friday from 7:00 AM to 2:00 AM, Saturday from 8:00 AM to 2:00 AM, and Sunday from 8:00 AM to 1:00 AM.
Can I order Wendy's food through an app or online?
Yes, you can order through the Wendy's mobile app or online at order.wendys.com for pickup or delivery where available.
Does this Wendy's location serve breakfast?
Yes, this location serves breakfast, including combos, croissant and biscuit sandwiches, coffee, and sides.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Is this Wendy's location currently open?
Yes, this Wendy's location is open and committed to serving quality food every single day.
How can I contact this Wendy's location for questions or feedback?
You can call (405) 755-2990 directly, use the Wendy's Contact page for live chat or message, or call the Customer Care line at 888-624-8140.
Are there other places to eat near this Wendy's?
Yes, nearby restaurants include Fazoli's, Velvet Taco, Texas Roadhouse, Starbucks, Krispy Kreme, Tom & Chee, Yummy Mummy, and T-swirl Crepe - Oklahoma City, offering a variety of dining options.
Where can I find stores or services near Wendy's?
Nearby businesses include Sam's Club warehouse, T-Mobile mobile phone store, Walmart Pharmacy, PetSmart retail store, and several optometrists like Eyemart Express and Dr. Kenneth Guthrie.
What nearby places can help me find Wendy's or enhance my visit?
Nearby stores like Sam's Club and Walmart Pharmacy can be convenient for shopping, while nearby golf stores like Golfsmith and Golf Galaxy offer recreational options to visit before or after dining at Wendy's.
Does this Wendy's location offer delivery and dine-in options?
Yes, this Wendy's offers delivery where available, dine-in, and has a drive-thru for convenient service.