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Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Many customers reported poor service, including rude staff and long wait times, leading to a frustrating experience.
Smoothie Quality
Numerous reviews highlighted issues with smoothies being poorly blended, often containing chunks or ice, which detracted from the overall experience.
Food Quality
Several customers expressed dissatisfaction with food items, citing incorrect orders, stale ingredients, and overall poor preparation.
Cleanliness
Multiple reviews mentioned unsanitary conditions in the store, including dirty floors and improper food handling practices.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and noted enjoyable smoothies.
RH
Rachel Holmes
Nov 15, 2025
1.0
Me and my husband picked up food here, and a worker literally told him “if you had just looked in the bag” when he couldn’t find his food.. super unorganized, and we are not going to start searching through bags for pickup….. you should have it labeled who’s is who’s. Hopefully they fix this soon or they will lose more people. Won’t be coming back to this location.
CW
Cindy Wilson
Nov 4, 2025
4.0
It was refreshing.
DS
Donald Smith
Oct 17, 2025
5.0
The Greek yogurt berry bowl is unbelievable. TSC has stepped up over the past 10 years and the quality is now there. The pricing is fair for the product, and great for the quality. Portions are great. Very friendly atmosphere as well.
AJ
Adonis Joe
Sep 17, 2025
1.0
This place seems nice until you get people who don't spell your name write and doesn't give you what you pay for and just seem indirectly upset with me and I was being overly courteous and neutral in the situation but I payed for extra honey and only received a container that wasn't even 1/16 full and was charged full price so I asked for more and then that's when the attitude happened unlike the other location were they asked me how much was enough and this placejust feel like they robbed me and don't know how to treat people who you find employees who like people and like there jobs
AM
Amie Mayo
Sep 9, 2025
5.0
Tonight - I had the best dine in experience since I began eating there (the one located on MacArthur). The girls were so kind - they all said they started within the past couple of months. The food was by far the best I’ve had. I look forward to going back and seeing them. Great job ladies!