Taco Bell

3.5
873 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 13920 N. May Ave. in Oklahoma City. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
13920 N. May Ave., Oklahoma City, OK
73134, United States

Hours

Reviews

3.5
873 reviews
5 stars
347
4 stars
181
3 stars
110
2 stars
58
1 star
177

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times, incorrect orders, and unprofessional staff behavior, particularly during late hours.

Food Quality

There were numerous complaints about food being cold, poorly prepared, or missing items, leading to dissatisfaction among patrons.

Management Response

Some customers noted positive interactions with management who were responsive to issues, while others experienced unhelpful or rude management.

Staff Performance

While some reviews praised friendly and efficient staff, many highlighted a lack of engagement and professionalism from employees.

Pricing Concerns

Several customers expressed dissatisfaction with rising prices and perceived value for money, feeling that the quality did not match the cost.
  • SM
    syd m
    Jan 4, 2026
    3.0
    my crunchwrap was falling apart and and they were rude to me at the speaker womp womp
  • TT
    Tabitha Tomblin
    Dec 26, 2025
    5.0
    Had an issue with night shift but area manager and store manager was quick to respond and correct , either way quality of food both day and night has dramatically improved after last few weeks!! Store manager and day shift seem to really value their guest. I firmly believe the Store manager will have this store above and beyond expectations within next couple weeks as Day management and area management seem to be sincere and direct about improving. Thank God they now have a Store Manager who cares!!!
  • PT
    Princess Tay
    Dec 16, 2025
    1.0
    Placed an order on Dec 16th 2025 @12:56am via delivery thru the app. First delivery driver cancelled… okay weird! It was already taking a long time so I tried to cancel the order and it gave me a message stating that it couldn’t be cancelled because it already been processed…um okay So, second delivery driver send a text letting me know that the restaurant is out of tortillas and they can’t make the order or even the rest of the order. So I called up there and let them know I was having issues and the MANAGER got on the phone and said “we don’t have an tortillas you can wait until tomorrow when we get our truck and we will make it free of charge” and hung up the phone. That is very unprofessional and shouldn’t be in charge of any type of business if that’s how he resolves issues. Still now at 2:16 am it now been a 3rd driver and I can’t cancel the order nor can I get a refund.
  • MG
    Matthew Ghata
    Dec 12, 2025
    5.0
    These guys are awesome. I had a mix up with my food and they took care of me. The management is really professional and nice too.
  • TR
    Tony Rocha
    Dec 7, 2025
    2.0
    You would think that after giving a place a second chance for the THIRD time it would cause them to change something. Nope. Missing items every single order, doesn't matter if it's drive through, delivery or anything.

Frequently Asked Questions About Taco Bell

What are the regular operating hours for the Taco Bell at 13920 N. May Ave. in Oklahoma City?

This Taco Bell location is open daily from 7:00 AM to 3:00 AM.

Does this Taco Bell offer drive-through service?

Yes, the Taco Bell at 13920 N. May Ave. offers drive-through service during its operating hours.