Service Speed
Customers frequently reported long wait times for orders, often exceeding 20 minutes, even for simple items.
Customer Service
Several reviews highlighted poor customer service, including rude staff interactions and lack of responsiveness.
Food Quality
Many customers expressed dissatisfaction with food quality, citing cold, overcooked, or incorrect orders.
Staffing Issues
Numerous reviews mentioned the location being understaffed, contributing to slow service and operational inefficiencies.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and the quality of certain menu items.