Sonic Drive-In

Reviews

• MW

  Melissa Whitlock

  5 days ago
  1.0
  This was the worst food I have ever gotten from sonic. We waited forever for the food, it showed they were bringing the food out and they never brought it, we waited and waited then it finally said they were bringing it out again and they finally did and when we started eating it everything was cold, it was nasty, and they weren't even busy. I don't think I will be going there again.
• SA

  Shannon Adair

  Dec 19, 2025
  4.0
  Ordered on line...got there...said they were on their way...5 mins later..I called again...finally came
• EL

  Erika Lamprecht

  Dec 11, 2025
  1.0
  Sadly I can't even review the food....pulled into one of the parking stalls at about 2pm...pressed the button to order...waited 5 min...pressed the red button again....waited...a carhop came out to bring food to other cars and she asked me if I was picking up an order...I said no I needed to place one...she said oh that one must be broken and I'll be right over....then delivered the bag in her hands, walked back inside and proceeded to take the order over the speaker with the vehicles that pulled in after she spoke to me....I left to go get food elsewhere and called to speak with the manager...asked the young woman who answered to speak with the manager and all I got was "yeah" and dead air....then the manager came on and apologized but didn't really act like he cared....GO Elsewhere!!!
• OP

  On- Point

  Oct 31, 2025
  1.0
  For anyone thinking about eating here or doubting my experience at this location here is my incident # that was created on 10/19/25 251019-000661 Ordered a #4 and some chicken bites got home and I only got a single patty, but was not given a receipt and didn’t realize they gave me a single patty till I got home. But, without my receipt I wasn’t able to see if the lady that took my order charged me for a double or a single and I didn’t want to turn it into a big deal so I googled the phone number of that location and spoke to the manager explaining what had happened and if he could tell me what I had been charged for if I only got charged for the single no problem I would just keep and gave him my total which was $13.01. However, the manager said he could re make it for me yet I was just wanting to know what I had been charged he continue to say I can just remake it for you if you come back. He then proceeds to hang up. That’s when I got the corporate phone number and gave them a call. Once I pulled up in the drive through I waited about 2 minutes with no one there in the drive through they were just ignoring me as I’m with the corporate people on the phone and I’m telling the corporate person this while I have him on the phone. I pull up to the window and I just want to return the burger since I had already ate the chicken bites, but the lady at the window said she couldn’t take it back I said. Ok, can I just get my money back for the burger and you could hear in the back all the un professional cursing in the kitchen and the manager on duty didn’t know how to even pull up my order or refund the money to my card. I waited in the drive-thru for 20 minutes with 3 cars behind me and the manager didn’t know how to operate or even refund my money. I felt bad for the people behind me so I told the corporate guy if I could leave and he said yes that someone will take care of it and reach out to me and gave me a case # A week went by and no one reached out to me, reached out to corporate again and they said a manager would reach out within 48hrs gave them another 3 days and never heard from anyone. Today I called corporate to tell them no one ever reached out and to just document that I had reached out one last time to let them know no one ever reached out. But, wanted documented because I was going to share my experience with others. If you took the time to read this novel I wrote just wanted to say thank you
• TT

  Tim Tim

  Oct 30, 2025
  1.0
  Waited almost 10 minutes to get a simple tater tot with chili and cheese... To end up getting one with hardly any chili and no cheese I will upload a picture.. I understand shrinking but come on