Food Quality
Many customers reported issues with food quality, including incorrect orders, small portion sizes, and unsatisfactory taste.
Service Issues
Numerous reviews highlighted poor service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Several customers noted unsanitary conditions, including dirty facilities and poor hygiene practices among staff.
App and Ordering Problems
Customers experienced issues with the mobile app, including difficulties placing orders and items being unavailable.
Positive Experiences
Despite the negative feedback, some customers praised the food and service, noting good experiences with specific items and staff.