Outback Steakhouse

4.3
2429 reviews

About

Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Oklahoma City off West Memorial Road and John Kilpatrick Turnpike and next to Sleep Number.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Outback Steakhouse
2402 W. Memorial Road, Oklahoma City, OK
73134, United States

Hours

Reviews

4.3
2,429 reviews
5 stars
1,601
4 stars
339
3 stars
193
2 stars
118
1 star
178

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple reviews highlighted poor service, including inattentive waitstaff, long wait times for food, and servers appearing irritated or unprofessional.

Food Quality

Customers frequently reported issues with food quality, including cold, overcooked, or improperly seasoned dishes, leading to dissatisfaction.

Positive Experiences

Despite the negative feedback, some customers praised specific servers and the overall dining experience, noting good food and attentive service.

Management Concerns

Several reviews mentioned a lack of effective management, with complaints about unaddressed issues and poor handling of customer concerns.

Inconsistent Experiences

Customers expressed frustration over inconsistent experiences, with some visits being enjoyable while others were disappointing, particularly regarding food and service.
  • RC
    Randi Carey
    2 days ago
    3.0
    I ordered a steak medium well and it came out very well done. Asked for steak sauce and never got it. The two tables around us had prompt service and received what they asked for. Not sure we will come back. It's been several years since we've eaten at outback and it will be a while again. Our server did try to make up for everything by giving us two cheesecakes to take home. In our servers defense she had many tables, one of them a large party and one table she had was one she took on because they hadn't been waited on by the server assigned to their table. We appreciate her kindness, but management can do better.
  • KC
    kelsey crawford
    Jan 4, 2026
    1.0
    We saw our server 3 times total. Food runner just put out food down I said thank you and she just walked away. Every time she brought us something no words were exchanged and she’d ignore us. Food was cold but nobody would come check on us. Never got a refill the entire time we were there. Won’t ever be back
  • LB
    Lacey Brewer
    Dec 31, 2025
    1.0
    We had Sarah as our server and the service was definitely sub-par. First she asked if she could sit down to take our drink order due to "loud music." She made sure to let us know there was a survey to rate her service from the get go. Mind you we planned to tip well for this visit as we enjoy doing. She seemed irritated like she was annoyed we were seated in her section. When she brought the appetizer she sighed loudly and walked off. Apparently she had some trouble with the table behind us because she made it known. Once they left she did their survey and gave herself 5 stars- my husband watched her do it (my back was to her.) By now we were a little frustrated but still in a good mood. My husband waited at least 15 min for her to come back so he could get a refill. He even tried to wave her down but it appeared she was spaced out. We had to ask the hostess (who was very sweet) to find our server. She came back seemingly more irritated than before. My husband asked for to-go boxes and a refill. She came back 10 min later with boxes but no refill. My husband said "it would be great if I could get a drink" and she said very snappy "theyre coming." Apparently the food runners job is to bring drinks? We were highly irritated and ready to go at this point. We were in the restaurant for about 1.5 hours at 2pm- the place was pretty dead so Im not sure why it took her so long to check on her tables. When she found out we were paying with a gift card she seemed irritated by that as well. I couldn't figure out how to do the survey because she apparently had to do the payment at the server stand. We still owed 9$ but weren't given the opportunity to swipe and do the survey. Again. Honestly I assume this was because she wanted to do our survey, knowing we weren't happy with the service whatsoever. I hope a manager sees this review. I wouldn't be surprised if Sarah gets a ton of 5 star reviews because shes reviewing herself- and shes a terrible server. My husband is a chef and owns a catering company so we are typically very patient and over tip. He was fuming by the time we left. This particular server is rude, doesnt watch her tables, and is very snarky. Not to mention how inappropriate it is to ask if you can sit with the customer while you take their drink order. Maybe it was a bad day, but I have a feeling this is typical for her. Management may think shes awesome due to survey results, but its pretty sketchy we watched her give herself 5 stars with a table who was very irritated with her as well.
  • JG
    Joshua Girdner
    Dec 29, 2025
    1.0
    We waited 30 minutes for 2 medium rare steaks fries and asparagus. They came out lukewarm. The asparagus costs extra as a side, though the menu doesnt say it, nor did the server. The server did fine at first, but apparently the restaurant doesnt staff properly because at 5 PM he was running across the entire restaurant trying to get to his tables, while other employees were wandering around. After 50 minutes in the restaurant, I brought the two kids out to the car while my wife waited on the desserts that came with our meal. Its now been 65 minutes and she has yet to receive them, so im sitting in the van with two small children while she continues to wait. The overall experience has made a $75 lukewarm dinner far less enjoyable.
  • BP
    Blaine Parrish
    Dec 26, 2025
    5.0
    I had written them off. The medium rare sirloin was excellent, loaded baked potato was perfect, and the tangy tomato dressing is so peppery. And the price is so budget-friendly. Will be back! Learned that the owner was working the grill. Excellent note for business owners: quality and morale can improve when the owner can work any station! The wait staff was so proud to brag on the owner.

Frequently Asked Questions About Outback Steakhouse

Where can I find information on gluten-free menu items?

We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu

Where can I earn dine rewards?

Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.