McDonald's

3.4
3300 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7525 S Western, Oklahoma City, OK
73139, United States

Hours

Reviews

3.4
3,300 reviews
5 stars
1,138
4 stars
657
3 stars
631
2 stars
267
1 star
607

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from management and staff, leading to a negative customer experience.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and poor handling of complaints regarding their orders.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant and issues with food quality, including bad smells and dirty environments.

Speed of Service

While some customers appreciated fast service, many others experienced long wait times, particularly in the drive-thru.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others reported cold or poorly prepared food.
  • AV
    Alberto Valenzuela
    Nov 15, 2025
    1.0
    Service was terrible plus they messed up on my order and they assured everything was there so I had to repurchase what they were missing
  • NM
    Natalie Molina
    Oct 31, 2025
    1.0
    I had ordered on the app multiple times, but tonight angered me. I had ordered some food on the app, had already payed, and the food delivery guy was already there, it wasn't until 2 minutes when I was supposed to get my order, I got a notification that my ordered had been canceled. I had called the store, no answer. I called at least 4-5 times. I called customer service on the app and someone explained to me that they might be closed, only for me to drive by 10 minutes later to see that they were open. At this time, its been almost an hour in that locations drive through for my food. Theres only three cars behind us. Also, the Manager that everyone said was rude, still works at this location
  • JJ
    Julito
    Oct 28, 2025
    1.0
    DO NOT COME TO THIS LOCATION IN THE MORNING. I used to come to this McDonald's just for some simple pancakes and yet the pancakes had a horrible stench to it (like dog food). The one time I decided to order something different and get a simple mcgriddle, they give me a biscuit instead. They are fast but that comes at the great cost over the food (which is why im there). Overall, the kitchen needs to be revamped as it must be a issue in cleanliness as I do not understand how you can get pancakes tasting/smelling this bad on a consistent basis.
  • EA
    Emily argueta angeles
    Oct 25, 2025
    1.0
    Management was rude and unprofessional! Saying “Next time order right” when we in fact did order everything right and even said it twice at the first window. Worse experience ever! The employees were very rude as well. Never going back to this place! This place needs new employees and managers!
  • NC
    Nilio Correa
    Oct 21, 2025
    1.0
    Horrible customer service, I ordered my food told the cashier id like water with my meal she ignored me, I asked her if she heard me she said yes, I told her well I didn't know, because you didn't respond. She had poor customer service skills, and shouldn't be taking orders and dealing with the public. Wouldn't recommend this restaurant to anyone. 1🌟

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 7525 S Western?

McDonald's at 7525 S Western in Oklahoma City is open 24 hours every day of the week.

Is there a drive-thru service available at this McDonald's location?

Yes, the McDonald's at 7525 S Western offers drive-thru service 24 hours a day, seven days a week.