McDonald's

3.2
1640 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9001 S Pennsylvania, Oklahoma City, OK
73159, United States

Hours

Reviews

3.2
1,640 reviews
5 stars
498
4 stars
303
3 stars
266
2 stars
136
1 star
437

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some staff being praised for their friendliness while others are criticized for rudeness and incompetence.

Food Quality

Food quality is inconsistent, with reports of cold, old, or incorrect orders, but some customers enjoyed fresh and hot meals.

Cleanliness

The establishment is generally reported as clean, although some customers noted that the kids' play area and bathrooms could use more attention.

Management Issues

Several reviews highlighted poor management practices, including rude behavior from managers and a lack of accountability for staff.

Order Accuracy

Many customers reported issues with incorrect orders, particularly with mobile and drive-thru orders, indicating a need for better order management.
  • DH
    Debbie Hamidi
    Nov 15, 2025
    1.0
    Not a great experience. Could not auto run card also wrong order. Not right items ordered.
  • HD
    Harold Donaldson
    Nov 12, 2025
    5.0
    Wow this McDonald’s is the best ive been to in years. Its really nice and its 24hrs smh wiw
  • AN
    Avery Neumeyer
    Nov 11, 2025
    1.0
    We sat yelling “hello” in the drive through for 10 MINUTES and started screaming in the drive through for them to not answer anybody. OVER AND OVER what kind of service is this!? Get new night shift crew. And the girl was so rude. Btw it was just me and one other person in the drive through at the time. No one else.
  • SC
    Sheri Clements
    Nov 9, 2025
    1.0
    Ridiculous that they don't give you a full order of fries.. this happens just about every single time
  • AA
    Angel Angel
    Oct 26, 2025
    1.0
    Went to order on the drive thru and they were not alert or responding, so we pull up to the windows and they were ignoring us until we kept shouting and they finally came to the window and said the mic was having problems. Then they said it’s work to go back around and we did. Once we try to place ane order they said if we can please hold and never got back to the speaker. We repeat the same cycle and did not order. I feel as if they are just bull-sitting and avoiding acknowledge any customers.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 9001 S Pennsylvania, Oklahoma City?

McDonald's at 9001 S Pennsylvania is open 24 hours a day, every day of the week.

Does this McDonald's location have a drive-thru service?

Yes, the McDonald's location at 9001 S Pennsylvania offers drive-thru service 24/7.