McDonald's

3.4
1632 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7800 S Sooner Rd, Oklahoma City, OK
73135, United States

Hours

Reviews

3.4
1,632 reviews
5 stars
519
4 stars
319
3 stars
324
2 stars
164
1 star
306

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in both drive-thru and lobby, with some waiting over 30 minutes for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Food Quality

Feedback on food quality was mixed; while some customers received fresh and hot food, others reported cold or poorly prepared items.

Customer Service

Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and lack of accountability.
  • AC
    Above constant12
    3 days ago
    3.0
    Hot coffee taste burnt...nobody wants burnt tasting coffee. The coffee's flavor was charred. Besides that everything was good.
  • CA
    Connor Abernathy
    Jan 5, 2026
    1.0
    I always order a deluxe chicken sandwich, and on three different occasions this location has given me just a plain chicken sandwhich. After the third time I immediately called told them so the lady (who was actually nice) would put my name down in their book so I could get it fixed later. But when I try to come back another day and tell them my name should be in the book the guy says it's not in there. He probably didn't even look and or they were just too busy to even care. Terrible location plain and simple
  • 3E
    3rd Eye
    Dec 28, 2025
    1.0
    Absolute worst McDonald's experience ever if you have a customer taking their God given time with a line building up move the customer forward until they get their affairs in order making an entire line wait at not 1 not 2 but 3 windows for whatever reason aint it politely ask them to pull up people come to fast food for FAST FOOD for the time it took them to realize we were getting agitated I could've grilled my own hamburger DO BETTER
  • SG
    Sam Griffin
    Dec 6, 2025
    1.0
    This McDonald's cant seem to keep thier computer up, ordered in the drive thru, got to window to pay, sat there for 30 min, no explanation, parked went inside was told system is down, wasted 30+ minutes of my time, left without food...very poor management....
  • LL
    Lisa
    Dec 4, 2025
    1.0
    Ordered food by mobile app at 5:25 didn't receive food until 6:30. Standing in lobby waiting for an hour is ridiculous! Manager wasn't concerned or apologetic for the wait. Apparently you can order in store faster since others did and received food before we did. Terrible service!

Frequently Asked Questions About McDonald's

What are the regular operating hours of this McDonald's location?

This McDonald's is open daily from 5:00 AM to 11:00 PM, except Fridays and Saturdays when it stays open until midnight and opens at 6:00 AM on Saturdays and Sundays.

When is the drive-thru service available at this McDonald's?

The drive-thru is open Monday through Thursday from 5:00 AM to 11:00 PM, Friday from 5:00 AM to midnight, Saturday from 6:00 AM to midnight, and Sunday from 6:00 AM to 11:00 PM.