McDonald's

3.2
2703 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
130 W Britton Rd, Oklahoma City, OK
73114, United States

Hours

Reviews

3.2
2,703 reviews
5 stars
790
4 stars
473
3 stars
522
2 stars
260
1 star
658

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders and missing items.

Service Quality

Many reviews highlighted poor customer service, including rude staff and long wait times.

Food Quality

Customers frequently complained about cold or old food, with some noting that items were not prepared correctly.

Management Issues

Several reviews mentioned unprofessional behavior from management and a lack of accountability.

Inconsistent Experience

While some customers had positive experiences, many others described their visits as frustrating and disappointing.
  • AO
    Angel Otero
    5 days ago
    1.0
    A black lady worker in there talking about how she hates how Mexican delivery people make more money and how she hates that we send our money back to Mexico and also how she hates that we have babies here. She probably didn’t expect me to speak or understand English. I stood there for about 20 min after I already asked for the order to the only man I saw there with a pony tail. He just went to the back and vanished never came back. The lady’s kept looking at me crazy not once asking what I needed, I yet again asked for the order directly to the lady who made the racist comments, she looked at me without saying a word and got the order that had been ready for over 20 min and handled it to me very disrespectful almost tossing it and spilling the drink and food inside. Very rude person. Go find a different job if u don’t like it. I’ll b back to take pictures of the people to add to this post
  • BS
    Barbara Stadom
    5 days ago
    3.0
    They have no one at counters. Only drive thru. And when someone looks up and sees you. They at as if they didn't. The app inside is good but not when your attention is with the family. (Kids) they don't give ketchup, jelly, are any continents if you don't ask.
  • CB
    C B
    6 days ago
    1.0
    Epic fail on my bagel it was soggy and cold I expected much better
  • GM
    Glenn Meiwes
    Jan 3, 2026
    1.0
    This place is terrible. I asked for a super sized meal and they told me that they can't do that. Im now at home hungry and de thawing chicken
  • DT
    Dustin Thompson
    Dec 24, 2025
    1.0
    This location has gotten worse and worse. Drinks lately have been flat. The snack wraps are only half chicken. Orders are wrong half the time . Anytime I order a shake or tea I just get a cup and have to remind them. Maybe if the workers weren't preoccupied with talking and gossiping,maybe they'd get the orders correct.

Frequently Asked Questions About McDonald's

What are the McDonald's operating hours at 130 W Britton Rd, Oklahoma City?

McDonald's at 130 W Britton Rd, Oklahoma City is open 24 hours every day of the week.

Does this McDonald's location have drive-thru service?

Yes, this McDonald's location offers drive-thru service 24 hours a day, seven days a week.