McDonald's

3.4
1692 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
12216 N Pennsylvania, Oklahoma City, OK
73120, United States

Hours

Reviews

3.4
1,692 reviews
5 stars
580
4 stars
330
3 stars
295
2 stars
140
1 star
347

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and dismissive attitudes.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and staff not listening to requests, leading to dissatisfaction.

Food Quality

Several reviews mentioned receiving cold or old food, with complaints about the freshness and preparation of items.

Operational Issues

Customers frequently noted that the location often claimed to be open but was closed, leading to confusion and wasted trips.

Cleanliness

While some customers appreciated the cleanliness of the restaurant, others reported filthy conditions, particularly at kiosks.
  • MD
    Mishell Deaz
    Jan 3, 2026
    1.0
    Muy mal servicio dan el caffe sin azúcar y sin crema uno les pide la cantidad y no lo agregan solo ponen el estiquer de la cantidad pero no lo ponen siempre hacen asi y no se porque si uno está pagando por un servicio no está pidiendo regalado
  • LR
    Leslie Reeder
    Jan 2, 2026
    5.0
    I've been coming to this McDonald's for at least 3 years. I met a young lady who works here so hard and with a beautiful smile name Emily. She is strong and determined and deserves to be appreciated. Thank you for keeping a smile on the faces that keeps you shining. God bless 🙏
  • MM
    Mia
    Jan 2, 2026
    1.0
    Ordered a Deluxe McCrispy chicken sandwich through the McDonald’s mobile app on December 31 at this location. After eating part of it, I discovered the chicken was raw. The inside was visibly translucent and not fully cooked. Very disappointed and hope management takes this seriously to prevent it from happening to other customers.
  • JA
    Jonathan Anderson
    Dec 25, 2025
    1.0
    It says open and they just told me when i got here that they’re closed for a christmas party. Such bullshit
  • PS
    Piper Steele
    Dec 17, 2025
    1.0
    0 stars. No customer service, the manager working the window over nights provides no assistance when their app isn't working properly. Highly dissatisfied as I didn’t receive my order, and was being dismissed as if I was causing an inconvenience, just overall unprofessional. Needless to say I got WAY better service at Taco Bell shortly after McDonalds denied my order. based off their system not working properly.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 12216 N Pennsylvania, Oklahoma City?

This McDonald's is open 24 hours a day, 7 days a week.

Does McDonald's offer delivery and what are the delivery hours?

Yes, McDonald's offers delivery 24/7 every day of the week.