Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported frequent mistakes with their orders, including missing items and incorrect modifications.
Service Quality
Many reviews highlighted poor customer service, including rude staff, long wait times, and lack of assistance at kiosks.
Food Quality
Several customers mentioned that the food was often cold, stale, or poorly prepared, leading to dissatisfaction.
Cleanliness
While some customers noted cleanliness, others reported unsanitary conditions, particularly in the bathrooms.
Management Response
A few positive experiences were noted regarding management's willingness to correct mistakes, but these were overshadowed by negative interactions.
DP
Darrell Postoak
3 days ago
4.0
Busy place but they service you quick and politely.
AN
Andi Nellius
Nov 10, 2025
3.0
Sometimes it's right sometimes it's wrong but when it's right it's good.
MB
Mr Good Bar
Nov 6, 2025
5.0
What up it was GRRREATTT
GB
Giggles Brown
Nov 5, 2025
3.0
I remembered why I don't do McDonald's. They will give you old food that's hard as a rock. They move slow and no customer service
LR
Lynn Rhone
Oct 12, 2025
1.0
Since moving to OKC 3 months ago, I have been to this place 5 times and EVERY time they can't get my order right or the food tastes old and stale!! Today a sausage sandwich and medium coffee. English muffin stale and thay didn't even fill the cup up to the fill line!!
Time to contact Corporate and show them all the pictures of such poor service and food from this place!!!
AVOID this place.