McDonald's

Reviews

• MD

  Michael Dugan

  Jan 5, 2026
  1.0
  Every day at 11pm I take my lunchbreak and come to this location on more than a few occasions. My order will be wrong today. Specifically. I ordered a mcdouble and a medium drink. The burger was wrong, so I had to turn around off the service road in order to correct the mistake, mind you. I practically took a bite almost before returning it. After getting there to get my correct burger, the manager and worker handling the food refused to give it to me unless I gave them the one I already had. Even after I showed them what it had looked like, from my understanding, you shouldn't hand them food through the window. It's unsanitary and unnecessary. They got it wrong. I have my receipt. That's all they should need. I hope they correct the way they handle these kinds of interactions, or I won't be coming back.
• CW

  Calvin Weeks

  Dec 26, 2025
  1.0
  This location is the worst. I preferred a diet Dr pepper, they ring it up as a diet Coke. I corrected them at the first window that you pay. I then went to the second window to pick it up. I asked if it was a diet Dr pepper since it was ring up wrong. They said yes it was diet Dr pepper. They were busy so I drove of. That was a mistake. When I took a drink it was diet coke. Managers need to spend more time training on customer service. Since it is obvious the workers do not care.
• GK

  Geetha Madhuri Kalisetti

  Dec 23, 2025
  2.0
  I ordered a cappuccino with five sugars, but the drink I received was cold. When I asked for it to be fixed, the staff member responded dismissively and asked me to wait at the next window. I was then given another coffee that was also cold. As I was in a rush, I had no choice but to take it despite it being incorrect. I have already submitted my feedback via app, so don't suggest me that stupid way to resolve this.
• TM

  T ML

  Dec 23, 2025
  4.0
  The McDonald’s on 287 and Walnut Creek is always clean and the staff are always professional. I think that is because their staff is a bit older and more seasoned than other locations in Mansfield. What I like most is when I order my food is always hot and fresh. I wish they could do better with the parking there, but other than that… can’t go wrong here.
• CP

  Christopher Poole

  Dec 20, 2025
  1.0
  Food wasn't Hot. Our chicken sandwich was Spicy and we specifically asked for non-spicy. They didn't include our sauces that we ordered so we had to tap on the window and ask for them. Always something at this McDonald's.

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