Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews highlighted problems with food quality, such as cold or stale items, incorrect orders, and unsanitary conditions.
Cleanliness
Several customers noted cleanliness issues, particularly in restrooms and dining areas, despite some positive mentions of cleanliness.
Inconsistent Experience
Customers experienced a mix of good and bad service, with some praising individual staff members while others reported ongoing issues.
VP
Vladimir Putin
Jan 1, 2026
1.0
Never been to a restaurant were you trying to order to the from counter and you just get completely ignored by staff, and once you catch somebody's attention they come and atteend you with an attitude, unacceptable makes me not want to come back here.
SB
Sadie Bryant
Dec 26, 2025
1.0
Visited this McDonald’s drive-thru around 9:30 PM today. We clearly explained our order at the first window and asked for all meals to be made large, but the order was not repeated back.
From the beginning, the staff seemed visibly irritated by our crying eight-month-old baby, which made the interaction uncomfortable and stressful. Instead of showing patience or understanding, the tone and body language suggested annoyance. At the final window, two employees acted as though the order issues were our responsibility, even though we had been clear when ordering.
The food itself had multiple problems: we were given the wrong drink, my husband’s burger was missing bacon, and one fry we paid for was missing. When we asked for the drink to be corrected at the drive-thru window, the employee took it back and was observed mouthing an inappropriate comment behind the glass. We even offered to pay to correct the order since our card had already been run, but the remaining issues were never fixed. We left without the bacon and fry that were paid for.
Mistakes happen, but the lack of courtesy, patience, and willingness to make things right—especially toward a family with a baby—made this a very disappointing experience.
DB
Dallas Beath
Dec 26, 2025
1.0
Well if you're looking to get breakfast at this McDonald's you are SOL because they will leave you in line for 25 minutes have everybody else worrying about the drive-thru and nothing about the inside of the store and then when you go to the drive-thru they'll make you wait until exactly 10:30 when their menu changes and you cannot get breakfast anymore so yes this place is trash these people are too busy and only worry about everything else but the inside registers!!! They do not concern themselves with customer care or the many attempts in one day to just get breakfast, they need more staff or a whole new staff all together, 6 times in one year at this location has happened to me so I can only imagine how many other customers they don't even take their order, I'm doing breakfast at Carl Jr's for now on!! Real ingredients and no waiting 25 minutes or more just to put a order in!!
RV
Russell Valleroy
Dec 23, 2025
2.0
Used the app for the first time today thinking maybe if I use the app they won't totally screw up my order while I thought wrong. I don't know what's going on at this location but the quality of the food has been horrible for the last couple of months and today no less unacceptable. First they screwed up my order I ordered a double Big Mac and I didn't get that instead I got a regular Big Mac but they charged me for the double. I ordered chicken McNuggets two 10 packs got them home and the wife tells me one of his partially frozen and holy cow it was not even cooked. The other McNuggets were ice freaking cold not sure how long they were sitting there or what they did but this is unacceptable. I just don't think I can go back the last few times we have been to this location it's been absolute disaster with incorrect orders cold food undercooked food and just basically crappy experiences.
CH
Chasady Hall
Dec 23, 2025
1.0
Upon arrival the restaurant smelled like sewage I placed my order on the kiosk 2 $5 McChicken meal deal it was a partial payment on the kiosk so I proceeded to the register after waiting 15 minutes with only Hispanic working no one acknowledged me, afterwards the male came to the counter and I told them the problem he then told someome else to help however she didn't speak English the lady made me swipe my card 5 times I told her I have a certain amount I knew the amount I had on my card the card declined after the fifth time I was sent out with no food and a sour taste in my mouth
What are the operating hours of McDonald's at 13501 N Macarthur, Oklahoma City?
McDonald's at 13501 N Macarthur is open 24 hours a day, every day of the week.
Is the McDonald's at this location open for delivery at any time?
Yes, delivery services are available 24/7 at this McDonald's location.
Does this McDonald's offer drive-thru service and what are the hours?
Yes, the McDonald's offers drive-thru service 24 hours a day, seven days a week.
What types of services are available at this McDonald's?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Which payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can I order McDonald's food through an app or online?
Yes, you can order through the McDonald's App available on both iOS and Android or use their online ordering link.
What delivery and pickup options does this McDonald's offer?
This McDonald's provides curbside pickup, delivery, same-day delivery, and no-contact delivery options.
What nearby restaurants can I visit in the area around McDonald's at 13501 N Macarthur?
Nearby eateries include Wingstop for chicken wings, City Bites for delicatessen and burgers, Tsubaki Sushi & Hibachi for sushi, Chick-fil-A for fast food, Jimmy John's for sandwiches, and Zabb Thai OKC for Thai and Asian fusion cuisine.
Are there any nearby convenience stores or places to fuel up near McDonald's?
Yes, you can find 7-Eleven, Station 7, and Valero nearby, offering convenience store items and gas station services.
What other services or attractions are close to McDonald's that visitors might find useful?
Nearby services include Legacy Bank MacArthur for banking, Discount Tire for auto needs, a Bitcoin ATM by RockItCoin, The Grape Wine and Spirits for shopping, and Homewood Suites by Hilton for accommodation.