McDonald's

3.5
2601 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
113 NW 23rd St, Oklahoma City, OK
73103, United States

Hours

Reviews

3.5
2,601 reviews
5 stars
869
4 stars
540
3 stars
532
2 stars
239
1 star
421

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items.

Service Quality

Service was frequently described as slow and rude, particularly during late-night shifts.

Food Temperature

Numerous reviews mentioned receiving cold or poorly prepared food.

Staff Attitude

Customer experiences varied widely, with some praising friendly staff while others reported rudeness.

Cleanliness

Concerns were raised about the cleanliness of the bathrooms and dining area.
  • WP
    Warren Phillips
    5 days ago
    5.0
    You can always count on McDonald’s to be good and consistent.
  • ZW
    Zachary Williamson
    Jan 2, 2026
    1.0
    I had a very frustrating experience at this McDonald’s. On December 29th around 3:30 PM, I placed and paid for my order through the mobile app. The money was taken out of my account, and I received my order code. When I arrived at the store, the cashier told me I had to pay again. I explained that I already paid through the mobile app and gave him my code. He claimed the order was declined and said I needed to pay, and he was rude about it. I asked to speak with a manager, hoping to resolve the issue. Unfortunately, the manager also insisted I needed to pay again, despite me explaining that the charge had already gone through. She had an attitude and made no effort to actually check or help resolve the situation. I should not be asked to pay twice for the same order, especially when the app already charged my card. The lack of customer service and unwillingness to help was very disappointing.
  • II
    ImmatureBread
    Dec 19, 2025
    1.0
    I got robbed here, so.. yeah. Just be weary.
  • SD
    Sherry Donaldson
    Dec 14, 2025
    3.0
    Most time get my order made wrong or always having to wait for my coffee to get brewed like 20 minutes then food cold by the time you get your drink unless you eat it then
  • TH
    Tyler Hughbanks
    Dec 14, 2025
    1.0
    I cant give a lower rating. This mcdonalds is terrible. Food is cold. Service is terrible.

Frequently Asked Questions About McDonald's

What are the McDonald's drive-thru hours at 113 NW 23rd St, Oklahoma City?

The drive-thru is open 24 hours a day, every day of the week at this McDonald's location.

Can I order McDonald's for delivery, and what are the delivery hours?

Yes, delivery is available from 5:00 AM to 3:00 AM Monday through Friday, and from 6:00 AM to 3:00 AM on weekends.